Voiply FAQs
Does VoiPLy offer promo codes for new customers?
VoiPLy's best ongoing deal is their annual billing discount, which automatically gives you two free months on any plan. This 16.7% savings typically beats most promotional codes and applies year after year without expiration.
How much can I save by switching to VoiPLy?
The average VoiPLy customer saves $380 annually compared to traditional phone service. Annual billing plans start at $4.96/month for mobile app service, $7.46/month for residential, and $9.96/month for business features.
Can I try VoiPLy before committing to a paid plan?
Yes, VoiPLy offers 3-day free trials for Online Fax service and Robocall Defender. All plans also include a 30-day money-back guarantee, so you can test the service risk-free for a full month.
Are there any fees for transferring my phone number?
No, VoiPLy provides completely free number porting with no activation fees. Most US and Canada landline and wireless numbers transfer within 7-10 business days at no charge.
Do VoiPLy plans require long-term contracts?
No contracts required. You can cancel your VoiPLy subscription anytime, whether you choose monthly or annual billing. Annual plans offer better savings but maintain the same cancellation flexibility.
What's included with VoiPLy's residential plan?
The residential plan includes HD Voice calling, call filtering, and a free Voiply Adapter. Annual billing costs $89.50/year ($7.46/month) compared to $8.95 monthly, saving you two months of service fees.
How does VoiPLy's money-back guarantee work?
VoiPLy offers a 30-day money-back guarantee covering monthly service charges and taxes. Complete their online refund form and return hardware in good condition. Shipping and international call charges aren't covered.
Can I add services like fax and spam blocking?
Yes, VoiPLy offers Online Fax service ($9.99/month with 3-day free trial) and Robocall Defender ($2.50/month with free trial). Business plans already include fax service at no extra charge.
What customer support options does VoiPLy provide?
VoiPLy provides 24/7/365 customer support through multiple channels:Phone support at +1 (844) 843-4175Live chat on their websiteEmail supportYou can also manage your account and submit requests through their online portal.
How long do I have to activate my VoiPLy service?
All VoiPLy plans must be activated within 45 days of purchase. If you don't activate within this timeframe, VoiPLy reserves the right to suspend or terminate your service.