Undercover Tourist FAQs
How much can I save with Undercover Tourist vacation packages?
You can save up to 35% on Disney vacation packages by bundling theme park tickets with hotel stays. Individual ticket savings vary, but current promotions offer discounts ranging from $9 to $459 depending on the attraction.
Does Undercover Tourist really offer the same tickets as the theme parks?
Yes, their motto 'Same Tickets For Less. No Catch!' is backed by their price match guarantee. You get authentic theme park tickets identical to what you'd buy at the gate, just at lower prices.
How do I get the best deals from Undercover Tourist?
Sign up for their newsletter to receive destination-specific deals and planning tips. Check their weekly hot deals section regularly for rotating offers, and consider booking vacation packages for the biggest savings.
Are there any hidden fees when booking with Undercover Tourist?
No, they prominently advertise 'NO HIDDEN FEES' and 'No Booking Fees' for cruise bookings. The price you see is exactly what you'll pay, with no surprise charges at checkout.
What's included in their price match guarantee?
Their price match guarantee covers both individual theme park tickets and complete Disney vacation packages. If you find the exact same tickets cheaper elsewhere, they'll match that price.
How quickly can I get my tickets delivered?
E-tickets are delivered within 48 hours, while standard mail is free and takes up to 10 business days in the US or 12 days internationally. Express shipping is available for a fee, and Orlando pickup is also an option.
Can I customize which deals I receive in their newsletter?
Yes, when you sign up for their newsletter, you can select your preferred destinations like Orlando, Los Angeles, or New York to receive targeted monthly news, planning tips, and special deals.
What payment methods does Undercover Tourist accept?
They accept PayPal and major credit cards, giving you flexibility in how you pay for your vacation packages and theme park tickets.
How often do they update their promotional offers?
They have a weekly hot deals section that's constantly updated with rotating offers. They also participate in seasonal sales like Black Friday and Labor Day promotions.
What kind of customer support is available if I need help?
You can reach them at 1 (800) 846-1302 in the US or 1 (386) 239-8624 worldwide. They also offer live chat on their website for instant assistance with bookings and questions.