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Yes, The Flower Factory occasionally offers promo codes that can be applied at checkout in the order summary. Only one promo code can be used per order, and codes typically can't be applied to flowers already on sale.
The in-store rewards program gives you one stamp per visit, and after five stamps, you receive a $10 reward for your next purchase. Rewards apply to flowers, plants, balloons, and gift items but not tax or delivery.
Orders placed by 2 p.m. in the recipient's time zone can generally be delivered same day. Saturday delivery is available for orders placed by 11 a.m. in most areas.
Yes, they offer a satisfaction guarantee with replacement or refund if you're not completely satisfied. You must notify them within 5 days of receipt for orders delivered in the US and Canada.
Contact them immediately at 818-344-8400 to check your order status. Orders already out for delivery or delivered can't be canceled, so timing is crucial for same-day modifications.
They substitute with flowers of equal or greater value to ensure timely delivery. For specific arrangements like all roses, they'll match the flower type but may change the color.
Yes, they offer both Los Angeles local delivery and nationwide shipping. Same-day delivery is available in Los Angeles and nationwide for orders placed by 2 p.m. in the recipient's time zone.
They accept major credit cards including American Express, Discover, JCB, Mastercard, and Visa, plus third-party payment services like Klarna, PayPal, and Shop.app for flexible payment options.
Yes, recipients must be over 21 and available to sign for alcohol deliveries. Gift baskets with wine or beer can't ship to several states including Alabama, Arkansas, Delaware, Kentucky, Mississippi, Oklahoma, Pennsylvania, and Utah.
The best discounts typically appear in the weeks leading up to major floral holidays like Valentine's Day, Mother's Day, and Easter when they feature seasonal promotional collections and special pricing.
Beat the heat wave without breaking the budget. The Flower Factory has exclusive deals and savings across hundreds of retailers — find cooling fans, clothing, and essentials from home.
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The Flower Factory delivers premium floral arrangements from their Los Angeles location to customers nationwide, with same-day delivery available for orders placed by 2 p.m. Their current seasonal collections include "Hop into Easter" arrangements and "Blooming Passover" designs, alongside luxury bouquets ranging from $100-$500. What sets them apart is their Satisfaction Guarantee and flexible substitution policy that ensures you receive flowers of equal or greater value if your exact selection isn't available.
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