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Tervis FAQs
Does Tervis offer free shipping?
Yes, Tervis provides free shipping on orders of $99 or more within the continental United States. The free shipping applies to your order total after discounts and appears automatically at checkout when you qualify.
How do I get the Tervis student discount?
Students get 15% off through ID.me verification at checkout. Simply click the verification link during payment, confirm your student status with ID.me, and the 15% discount applies to regularly priced merchandise excluding tax and shipping costs.
Can I combine Tervis promo codes with other offers?
No, most Tervis offers cannot be combined with other promotions. The system automatically applies whichever discount gives you the bigger savings, whether that's a bulk discount, newsletter signup offer, or ID.me verification savings.
What is the Tervis bulk discount program?
Tervis offers tiered bulk discounts:15% off 25-49 products20% off 50-74 products25% off 75+ productsSets of two or more count as one item toward your total, making it easier to reach higher discount tiers.
How long do I have to return Tervis products?
Tervis accepts returns within 30 days of purchase with your receipt. Items must be in new, unused condition with original packaging. Refunds include the sale price and tax but not shipping charges, processed within 5-7 days.
What payment methods does Tervis accept?
Tervis accepts Visa, MasterCard, Discover, American Express, PayPal, and gift cards. Online orders are limited to one gift card per transaction, but gift cards can be used across multiple purchases until the balance is depleted.
How does the Mystery Legacy water bottle deal work?
Add two Mystery Legacy Classic Water Bottles to your cart and pay $20 total for both. Tervis doesn't guarantee different designs when buying multiples, so you might receive identical bottles. The deal applies automatically at checkout while supplies last.
Who qualifies for the ID.me discount at Tervis?
These groups qualify for 15% off through ID.me verification:Students at accredited institutionsTeachers and education professionalsMilitary members and veteransFirst responders including police and firefightersHealthcare workers in medical facilitiesGovernment employees at federal, state, and local levelsThe discount applies to regularly priced merchandise before taxes and shipping.
How much does Tervis shipping cost?
Ground shipping costs $10.99, 2-day shipping is $24.99, and next-day shipping is $34.99. Orders of $99 or more qualify for free ground shipping within the continental United States. Alaska and Hawaii may have longer delivery times.
Can I return personalized Tervis products?
No, personalized and customized Tervis items are non-refundable unless they arrive defective. Standard products can be returned within 30 days in new, unused condition with original packaging and your receipt for a full refund.
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Save Up to 25% on Tervis Drinkware Bundles
Tervis makes saving on premium insulated drinkware surprisingly simple with their tiered bulk discounts that go up to 25% off large orders. Their double-walled insulation technology keeps drinks at perfect temperatures while preventing condensation, and with a lifetime guarantee on classic products, you're investing in drinkware that literally pays for itself. Plus, their current Mystery Legacy water bottle deal gets you two bottles for just $20.
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