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Stubhub Discount Code FAQs
Does StubHub offer a promo code for new customers?
Yes. First-time StubHub customers can get $20 off their first purchase. You can also receive a fan code by signing up for the StubHub email list. Check current terms for minimum spend requirements and eligibility before checkout.
How do I apply a discount code at StubHub checkout?
Go to the Rewards/Gift Codes section in My Account, enter your code, then apply it at checkout before completing your purchase. Confirm the discount appears in your order total before finalizing — all sales are final once complete.
What is the FanProtect guarantee on StubHub?
FanProtect means every order is 100% guaranteed — you'll receive valid tickets or get your money back. If there's an issue, StubHub actively works to find replacement tickets. The guarantee covers purchases made through StubHub's site and mobile app only.
Can I get a refund if my StubHub event is canceled?
Yes. If an event is canceled and not rescheduled, you can choose a full refund or a credit worth 120% of what you paid. Refunds are not issued for postponed events, partial performances, or lineup changes unless the event is ultimately canceled.
Is there a StubHub discount for military or government employees?
Yes. StubHub partners with GOVX to offer discounts to military personnel, first responders, educators, and other government employees. Eligibility verification through a GOVX account is required. Check current availability on the StubHub site.
Does StubHub offer student discounts?
StubHub occasionally offers student deals. Look for a Student Deals tag on eligible offers, or sign up for the email list to be notified when student pricing is available. Availability varies by event and time period.
How does the StubHub 120% credit work?
When a canceled event is not rescheduled, you can choose a credit worth 120% of your original purchase price instead of a standard refund. The extra 20% goes into your StubHub wallet and can be used toward any future ticket purchase.
Can I sell my tickets on StubHub if I can't attend?
Yes — listing tickets on StubHub is free of charge. The Pricing Assistant tool uses historical sales data to recommend a competitive price, helping you sell without underpricing. Only tickets listed through StubHub's official platform are covered by the guarantee.
How do I use a StubHub eGift Card?
Enter your eGift Card code in the Rewards/Gift Codes section of My Account, then apply it at checkout when purchasing tickets. eGift Cards are delivered digitally via email or text and are redeemable site-wide on eligible purchases.
Do ticket prices drop closer to the event date on StubHub?
Often, yes. Secondary market prices on StubHub tend to decrease as the event date approaches, since sellers lower prices to avoid unsold inventory. However, this isn't guaranteed for popular events — high-demand tickets like NFL or sold-out concerts may not drop in price.
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