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Spyder Jacket FAQs
Does Spyder offer free shipping?
Yes, Spyder provides free shipping on orders over $150 within the US. This threshold applies to your total cart value before taxes and can include both sale and full-price items.
How long does Spyder's warranty last?
Spyder offers a limited lifetime warranty covering 10 years for adult outerwear and 2 years for kids' garments. The warranty covers manufacturing defects in materials and workmanship with proof of purchase required.
Can I return Spyder items?
Yes, Spyder accepts returns on most items. Contact customerservice@spyder.com for return assistance, and you'll need your order number from your confirmation email to process the return.
What's included in Spyder's End of Season Sale?
The End of Season Sale includes current season ski items with discounts up to 40% off. This covers jackets, pants, and other outerwear in this season's colors and styles.
How much can I save during Spyder's Fall Deals?
Fall Deals clearance offers 44-62% off select items. Examples include kids' jackets starting at $43.99 and men's quarter-zip fleece at $29.99, down from much higher regular prices.
Do Spyder gift cards expire?
No, Spyder's virtual gift cards don't have expiration dates. Any unused balance remains in the recipient's account and can be used for future purchases on the US shipping site.
Can I use a promo code with free shipping?
Yes, you can typically stack one promo code with Spyder's free shipping offer on orders over $150. The discount code and free shipping benefit can be combined in most cases.
What items are covered by Spyder's warranty?
The limited lifetime warranty covers outerwear like ski jackets and pants for manufacturing defects. It doesn't cover accessories, normal wear-and-tear, accident damage, or improper care issues.
How do I contact Spyder customer service?
Email customerservice@spyder.com for general inquiries, returns, and warranty questions. For gift card specific questions, call 1-888-549-1610. Response times are typically 2-4 weeks during busy periods.
Are clearance items covered by warranty?
Yes, clearance and sale items receive the same limited lifetime warranty coverage as full-price items. You'll still get 10 years of coverage on adult outerwear purchased during sales.
Enjoy Up to 50% Off Across Our Store
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Save Up to 62% on Premium Ski Gear
Spyder's End of Season Sale delivers up to 40% off current season ski jackets and pants, while their Fall Deals clearance offers even deeper savings of up to 62% on select items. You'll find kids' Spyderlite Jackets marked down to $43.99 from $109, and men's Honeycomb Quarter Zip fleece at just $29.99 instead of $79. Plus, orders over $150 ship free, and every piece of outerwear comes with their limited lifetime warranty — it's like getting a decade of peace of mind thrown in for free.
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