ShoeDazzle FAQs
How much does ShoeDazzle VIP membership cost?
VIP membership costs $49.95 per month, but you can Skip the Month between the 1st and 5th to avoid charges. Your monthly fee becomes a VIP Credit that can be redeemed for products and bundles worth up to $80.
Can I really get my first pair of shoes for $10?
Yes, new VIP members can get their first pair for just $10. This offer is ShoeDazzle's way of showing confidence in their products and getting you to try the VIP experience.
What happens if I forget to Skip the Month?
If you don't Skip the Month by the 5th, you'll be charged $49.95 for a VIP Credit on the 6th. The good news is this credit can be used on products worth up to $80, so you're still getting value even if you forgot to skip.
How do I get free shipping at ShoeDazzle?
Orders over $70 qualify for free standard shipping in the US. Since VIP Credits work on bundles up to $80, you'll often hit this threshold automatically when using your monthly credit.
How long do I have to return items?
You have 60 days from the shipment date to return or exchange items. Returns are free, and you can use Happy Returns locations for drop-off without needing a box or label.
Do VIP Credits expire?
VIP Credits expire after 12 months, but ShoeDazzle will remind you before they expire. This gives you plenty of time to use them on products and bundles you actually want.
Can I cancel my VIP membership anytime?
Yes, you can cancel anytime online or by calling customer service at (833) 244-9258. There's no long-term commitment, and support is available 24/7 to help with cancellation.
What's the difference between VIP prices and regular prices?
VIP members save up to 25% off retail prices on all items, plus get early access to new arrivals and exclusive sales. The website shows both retail and VIP prices so you can see your savings.
Can I use promo codes with VIP membership?
Yes, many promotional codes can be stacked with VIP pricing for additional savings. Some codes are VIP-exclusive, giving members access to deals that regular shoppers can't get.
How does the Happy Returns process work?
Complete your return in My Account > Orders & Returns, get your QR code via email, then drop off items at any Return Bar location. No box or label needed — just bring your items and the QR code for instant processing.