Riders Share FAQs
Does Riders Share offer a discount for new members?
Yes. New members receive 20% off their first ride automatically when they create an account — no promo code needed. There's no minimum spend, and the discount applies across the platform's full inventory of eligible bikes.
How does the Riders Share referral program work?
You earn up to $150 in account credit per friend referred:$50 when they complete a trip$100 when they list and rent out their own bikeEach new friend also receives $25 off their first tripCredits apply to future bookings and there's no limit on referrals.
What is Rider Pass™ and how much does it cost?
Rider Pass™ is Riders Share's annual subscription membership, starting from $22/month. Benefits include:25% off every non-commercial tripFree delivery up to $50 per tripHotel and travel discountsMemberships are valid for one year.
Can I combine a Riders Share promo code with a Rider Pass™ discount?
No. The Rider Pass™ discount cannot be combined with other promo codes. Referral credits stored in your account are applied separately at checkout and do not count as promo codes — check the checkout summary to confirm how your savings are applied.
What is Riders Share's cancellation policy?
Cancel more than 24 hours before your trip and you pay no penalty. Weather-related cancellations are eligible for a 100% refund. A 5% processing fee applies to all refunds. No-shows may result in forfeited fees, so always cancel in advance.
Does Riders Share offer free bike delivery?
Standard delivery is an optional paid add-on. Rider Pass™ members receive free delivery up to $50 per trip, applied automatically on eligible non-commercial listings. Without a subscription, delivery costs vary by listing and location.
How do I apply a discount code at Riders Share checkout?
At checkout, enter your code in the promo code field and click apply. Confirm the discount appears in your order total before completing payment. Referral credits apply automatically from your account balance — no manual entry needed. Contact support if a valid code isn't working.
Are there multi-day motorcycle rental discounts on Riders Share?
Yes. Most listings offer lower daily rates for longer bookings. A 5-day trip averages around 10% less per day platform-wide, though individual owners set their own pricing — some offer steeper discounts for extended rentals. Check each listing for its specific multi-day rates.
Does Riders Share sell gift cards?
Yes. Riders Share offers $100 digital gift cards delivered by email. The recipient gets a redemption code that applies as account credit toward any future trip. Gift cards are a straightforward way to pre-load funds or give a riding experience as a gift.
How do I contact Riders Share customer support?
Riders Share support is available by phone at 1-657-200-5470 and by email at support@riders-share.com. Hours are Monday–Friday 8am–8pm CT and weekends 9am–8pm CT. For roadside emergencies during a trip, 24/7 assistance is provided by Mach1 — the contact number activates at your trip start time.
Rent Any Motorcycle — Save 20% First Ride
Riders Share is the largest peer-to-peer motorcycle rental marketplace in the U.S., with 4,000+ bikes available across 2,048+ cities — from Harley-Davidson cruisers to BMW adventure bikes. New members get 20% off their first ride automatically at sign-up, no code needed. Daily rates start from $25, and every rental includes 24/7 roadside assistance. Planning a Route 66 road trip or just want a weekend on two wheels? Riders Share makes it surprisingly affordable.