Rakuten.com FAQs
How does Rakuten's cash back program work?
Rakuten's cash back program is straightforward. When you shop through Rakuten at partner stores, you earn a percentage of your purchase back as cash. Cash back rates vary by store, typically from 1% to 40%. Your earnings are added to your Rakuten account and paid out quarterly via PayPal or check.
Is there a Rakuten sign-up bonus for new members?
Yes! New Rakuten members can earn an extra 10% cash back on purchases made in their first 7 days after signing up. It's a great way to boost your initial savings, but remember there's a bonus cap, so plan your purchases wisely.
How often does Rakuten pay out cash back earnings?
Rakuten pays out cash back earnings four times a year, or every quarter. These payments, known as "Big Fat Checks," are sent on February 15, May 15, August 15, and November 15. You can choose to receive your payment via PayPal or a physical check.
Can I use Rakuten promo codes with other discounts?
Absolutely! You can stack savings by using Rakuten promo codes on top of store discounts, sales, and even your store loyalty rewards. Plus, you'll still earn cash back on your purchase, maximizing your overall savings.
What's the Rakuten browser extension and how does it help?
The Rakuten browser extension is a handy tool that automatically activates cash back when you visit a partner store, alerts you to available coupons, and compares prices across Rakuten's network. It works with Chrome, Firefox, Safari, and Edge browsers, ensuring you never miss out on cash back or a great deal.
Does Rakuten offer cash back on travel bookings?
Yes, Rakuten Travel allows you to earn cash back on vacation bookings. You can book hotels, flights, rental cars, and vacation packages through Rakuten and earn cash back on your bookings, for both domestic and international travel.
How does Rakuten's referral program work?
When you refer a friend and they sign up and make a qualifying purchase of $30 or more within their first 90 days, both you and your friend will earn a $30 bonus. There's no limit to how many friends you can refer, making it a great way to boost your earnings.
Are there any fees to use Rakuten?
No, Rakuten is completely free to use. There are no membership fees or hidden charges. Rakuten makes money by partnering with retailers, not by charging their members.
Can I use Rakuten for in-store shopping?
Yes, you can earn cash back on in-store purchases at select retailers. Just link your credit card to your Rakuten account, then activate in-store offers in the Rakuten app before you shop. When you pay with your linked card, you'll automatically earn cash back.
What happens if I return an item I bought through Rakuten?
If you return an item, the cash back you earned on that purchase will be deducted from your Rakuten account. This process happens automatically, and you don't need to do anything. Just keep in mind that your cash back balance might adjust if you make returns.