Proactiv FAQs
How do I use a Proactiv coupon code?
Enter your discount code in the promo code field during checkoutClick "Apply" to see your savings reflected in the order totalComplete your purchase to lock in the discount
Does Proactiv offer student discounts?
Yes, students and graduates get exclusive discounts through Student Beans. Verify your student status online to unlock special pricing on all Proactiv products.
How does Proactiv Perks work?
Earn 10 points per $1 spent, plus 300 points for signing up. Redeem points for discounts:1,000 points = $10 off2,000 points = $20 off3,000 points = $30 off
What's the free shipping threshold at Proactiv?
Free shipping applies to all orders $35 and above. Subscription orders automatically qualify for free shipping regardless of order size.
Can I return Proactiv products if they don't work?
Yes, Proactiv offers a 60-day money-back guarantee. Return containers (even if empty) within 60 days for a complete refund, no questions asked.
How much can I save with a Proactiv subscription?
Subscribe and save up to 25% on auto-delivery orders. The base subscription discount is 10%, with special promotions offering higher savings.
Does Proactiv have a referral program?
Yes, refer friends to give them $10 off their first $35+ purchase while you earn 1,000 Perks points (worth $10 off) when they complete their order.
Do Proactiv Perks points expire?
Points expire two years from the issue date. You cannot redeem points on the same transaction where they were earned.
Can I cancel my Proactiv subscription anytime?
Yes, cancel future shipments by logging into your account and using online chat, or call Customer Care at 1-800-309-4796.
What free gifts does Proactiv offer?
Choose your free gift at checkout with any purchase. Subscription orders automatically include a complimentary gift with every shipment.