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Personal Creations FAQs
How do I apply a discount code at Personal Creations?
Enter your code in the Special Codes field, found on either the Shopping Basket page or the Billing page during checkout. Only one code (whether a discount, promotion, or gift card) can be applied per order. Make sure your pre-tax order total meets any minimum threshold required for the offer to activate.
How much can new customers save at Personal Creations?
New customers can save 40% on their first order by signing up for both email and text notifications from Personal Creations. The discount code is sent by email shortly after registration. Some exclusions apply, so check the terms before completing your purchase.
Does Personal Creations offer free shipping?
Personal Creations occasionally offers free shipping promotions, but it's not a permanent benefit. Standard Delivery costs $3.99 to $24.99 per address. Free shipping offers, when available, exclude express delivery, oversized items, specially marked products, and bulk orders of 10 or more units shipped to a single address.
What is Personal Creations' return policy?
Personal Creations offers a 100% satisfaction guarantee. If you're not satisfied within 30 days of receiving your order, you can request a replacement for defective items or a full refund for all other cases, subject to exceptions. Refunds are limited to amounts actually paid and exclude the promotional value of any discount applied.
Can I combine a promo code with other discounts at Personal Creations?
No. Personal Creations allows only one discount per order. Codes cannot be combined with other discounts, offers, or promotions, and only one code (discount, promotion, or gift card) may be used at a time. Choose the offer that gives you the greatest saving before checking out.
Does Personal Creations ship internationally?
Yes. Personal Creations ships to over 70 countries, including the UK, Australia, Germany, Japan, and Mexico. International orders carry an additional fee of $19.99 per item. The site cannot ship to APO or FPO addresses, US territories, or locations not on its approved country list.
What payment methods does Personal Creations accept?
Personal Creations offers several ways to pay. Here's a quick breakdown:Accepted payment methods: PayPal, American Express, Visa, Mastercard, and Discover (credit and debit cards). All transactions are processed in USD.AfterPay: Available to customers with a US billing address, a US Visa or Mastercard, and a US mobile number. Not available for international billing addresses or app users.Not accepted: Cash, checks, and CODs.
Does Personal Creations have a rewards program?
Yes. Personal Creations offers a free Rewards program with no membership fees. To claim a reward, log into your account, go to the Rewards screen, and complete the required action (such as reaching a set number of transactions). Each reward is limited to one per customer and has no cash value.
What warranty does Personal Creations offer on canvas wall décor?
Personal Creations provides a limited lifetime warranty on all canvas wall décor products against defective workmanship. This covers defects that weren't present in the first 30 days after receipt and that make the product unusable for its intended purpose. Contact customer service to arrange a resolution if a covered defect appears.
How do Personal Creations gift cards work?
Personal Creations digital gift cards can be purchased, sent, and redeemed online. The activation code never expires and carries no fees. To redeem, enter the gift card code on the Billing page during checkout. Only one code (gift card or discount) can be applied per order, so you cannot combine a gift card with a promo code.
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Save 30% on Personalized Gifts Right Now
Personal Creations makes it easy to give gifts that actually mean something: engraved jewelry, custom canvas wall art, personalized kids' backpacks, and occasion-specific pieces for weddings, graduations, and birthdays. Right now, shoppers can save 30% storewide, with discounts applied automatically at checkout. New customers get an even better deal. Sign up for emails and texts and take 40% off your first order. With items shipping in 3 to 10 business days and a 100% satisfaction guarantee backing every purchase, there's very little risk and a lot of reward.
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