Outdoor Tech FAQs
Does Outdoor Tech offer free shipping?
Yes, Outdoor Tech provides free shipping on all U.S. orders over $99. Orders below this threshold will incur standard shipping charges, and expedited shipping options are available for an additional fee.
What's the current best discount at Outdoor Tech?
Currently, the K-Roo Pouch 2.0 offers the highest discount at 40% off, bringing it down to $11.97 from $19.95. The Chips® Ultra 2.0 wireless helmet audio is 30% off at $160.95.
Can I return Outdoor Tech products?
Yes, you can return unused products within 30 days of purchase. However, apparel, hats, and phone cases can't be returned — they're final sale. U.S. returns include a $10 return label fee deducted from your refund.
How long is Outdoor Tech's warranty?
Outdoor Tech provides a one-year limited warranty against defects in materials and workmanship from the original purchase date. They'll repair, replace, or refund defective products not caused by misuse or negligence.
Do Outdoor Tech newsletter subscribers get special deals?
Yes, newsletter subscribers receive early access to sales plus tailored recommendations for new arrivals and trends. This gives you first access to deals before they're available to the general public.
What are Outdoor Tech's Gravity Grabber Bundles?
Gravity Grabber Bundles are complete audio solution packages currently 21-25% off, priced between $179.99-$189.99 (down from $239.99). These bundles are available for pre-order with shipping starting in January.
How fast does Outdoor Tech process orders?
Orders placed before 12:00 PM PT typically process the same business day. Orders after 12:00 PM PT usually process the next business day. During Black Friday and Cyber Monday, processing may take 3-5 business days.
Does Outdoor Tech offer expedited shipping?
Yes, Outdoor Tech offers UPS 2-Day expedited shipping for business days only. Standard shipping typically goes via USPS, with UPS Ground available for an additional fee in some areas.
What items are final sale at Outdoor Tech?
All apparel, hats, and phone cases are final sale and cannot be returned. These items are excluded from Outdoor Tech's standard 30-day return policy.
How do I contact Outdoor Tech customer support?
You can reach Outdoor Tech at:Phone: 310-677-0190 for warranty and general inquiriesEmail: support@outdoortech.com for detailed questionsProcessing time: Allow 7 business days for return processing and up to two weeks for refund completion