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New Balance FAQs
How Do I Get a New Balance Promo Code?
Of course, you can head to Groupon Coupons to find the perfect New Balance promo code for your shopping spree. There are savings available for you 24/7. Signing up for the New Balance email newsletter will help you save as well. You will receive a New Balance promo code for 10% off your first order and lots of offers straight to your inbox.
Does New Balance Offer Free Shipping?
Absolutely! New Balance offers free shipping via UPS Ground and USPS on orders over $75. New Balance charges shipping fees for orders under $75. $9.95 fee for UPS Ground shipping $11.95 for USPS shipping $19.95 for UPS 2-Day Air $25.95 for 1-Day Air shipping
Does New Balance Offer Free Returns?
Yes, New Balance returns are free! If you aren’t completely satisfied with your order, you can return it within 45 days from the date of purchase. All returns must be in new condition or the state in which you received them. Unfortunately, New Balance cannot accept used or worn items for returns.
Can I Reserve an Item Online to Purchase In-Store?
Yes, you can reserve an item online to purchase at participating stores. Participating stores and availability are shown online on the New Balance website. If you do not see the 'Available in store' option, that indicates that the store is not participating or the product is not available at your local store.
What is the New Balance 6-Month Outsole Durability Limited Warranty Guarantee?
The New Balance 6-Month Outsole Durability Limited Warranty Guarantee covers certain types of shoes where the outsole has been worn through, exposing the midsole of the shoe within six months of purchase. The guarantee applies to the New Balance 996, 1006/1007, Fresh Foam Lav/CT-RALLY, and UCHCOCO and applies only to the hard court–specific NDurance rubber outsole.
How Can I Become a New Balance Wear Tester?
The New Balance Wear Test program was created to maintain a high level of customer satisfaction. If you are interested in learning more about the program and signing up, please visit the New Balance website.
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