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Nasty Gal FAQs
Does Nasty Gal offer a promo code for new customers?
Yes. New customers get an extra 10% off their first order with a welcome code, valid on nastygal.com for US residents. It applies on top of sale prices and is entered at the "Redeem a promotion code" step on the order summary page. One use per transaction only.
How do I apply a Nasty Gal discount code at checkout?
Applying a Nasty Gal promo code is simple — just follow these steps:Add your items to your cart and go to the order summary page.Click "Redeem a promotion code" to open the entry field.Type or paste your code and confirm it.Check your order total updates before completing payment.Only one discount code is allowed per order. Codes are valid for US residents on nastygal.com only.
How much is the Nasty Gal student discount?
Students get 20% off eligible orders. To claim it, create a free account with the student verification platform, verify your enrollment, and your unique code is revealed to enter at checkout. Terms apply — check the student discount page for current details.
Does the Nasty Gal app offer exclusive discounts?
Yes. The Nasty Gal app features app-exclusive deals, and new app users can access a discount of up to 20% off at download. The app also includes an image search tool to find similar products by photo. Check the app for current offers before placing an order.
Can I use multiple promo codes on one Nasty Gal order?
No. Only one discount code is permitted per transaction. However, you can apply up to five e-gift voucher codes in the same order alongside a single promo code. Codes cannot be combined with other promotional offers.
What payment methods does Nasty Gal accept?
Nasty Gal accepts debit and credit cards (Visa, Mastercard, Maestro, Amex, Visa Electron), Apple Pay (iOS only), PayPal, Afterpay, and Klarna. Afterpay and Klarna let you split payments into installments at no extra charge from Nasty Gal.
How long do I have to return a Nasty Gal order?
You have 28 days from receipt to return items. Before you send anything back, keep these conditions in mind:Products must be unworn, unwashed, and in original packaging with tags attached.Swimwear and underwear must have the hygiene seal intact.Shoes must not have been worn outdoors and must be returned in their original box.Pierced jewelry cannot be returned once the packaging seal is removed.Generate your returns label online via the Nasty Gal website — printer-less options are available. Keep your proof of postage until your refund is confirmed.
How long does a Nasty Gal refund take?
Refunds are processed within 14 days of Nasty Gal receiving your return. Card refunds then take up to a further 7 working days to appear on your statement. In total, allow up to 21 days. Refunds go back to your original payment method.
Does Nasty Gal offer free shipping?
Standard delivery starts from $12.99 per order and takes up to five business days. Nasty Gal covers duty costs on all US orders. Deliveries run seven days a week. Check the site for any current free shipping promotions, which may be available for newsletter subscribers or app users.
Can I exchange an item at Nasty Gal instead of returning it?
No. Nasty Gal doesn't offer an exchange facility. To get a different size or color, return the original item within the 28-day window and place a new order for the replacement. Your refund will be issued back to your original payment method once the return is processed.
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Up to 60% Off New Season Styles
Nasty Gal is running a New Season sale with up to 60% off across dresses, tops, co-ords, swimwear, and more — so there's never been a better time to refresh your wardrobe without the full price tag. New customers get an extra 10% off on top of already-reduced prices, which means your first order can stretch a lot further than you'd expect. With sizes ranging from 4 to 26 and dedicated Petite, Tall, and Plus ranges, there's genuinely something for everyone.
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