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MLB.com FAQs
How do I get free shipping at MLB Shop?
Spend $29 or more on your order to qualify for free shipping to Continental U.S., US Territories, and AFO/FPO addresses. Heavy, large, or bulky items are excluded from this offer.
What discount do new customers get at MLB Shop?
New customers save 10% on their first order by signing up for the MLB Shop newsletter. The discount applies immediately at checkout after email signup.
How long do I have to return MLB Shop items?
You have 100 days to return physical merchandise that's:Unworn and unusedIn original packaging with tagsDigital products like MLB.TV have a 5-day refund window.
Can students get discounts at MLB Shop?
Yes, students get exclusive discounts through XNow verification including:Special pricing on game ticketsDiscounts on team merchandise like hatsPromotional items like Card Packs for MLB The Show 25
How does the FanCash rewards program work?
FanCash is automatically credited to your account after every eligible purchase. You earn rewards on the purchase amount after discounts are applied but before tax.
Can I use multiple gift cards on one order?
Yes, you can redeem up to 10 gift cards per order at MLB Shop. Gift cards range from $10 to $500, never expire, and never lose value.
Does MLB Shop offer payment plans?
Yes, MLB Shop partners with Klarna to offer three interest-free payment options. You can split larger purchases into manageable payments with no interest charges.
Are MLB Shop discount codes stackable with other offers?
Some promotions can be combined, like earning FanCash on discounted purchases. However, specific stacking rules vary by promotion, so check terms at checkout.
What payment methods does MLB Shop accept?
MLB Shop accepts credit/debit cards and Klarna for Buy Now Pay Later options. Cards are typically charged when orders enter the shipping process.
How quickly are MLB Shop refunds processed?
Most refunds are processed within 14 days of MLB Shop receiving returned items. Digital product refunds for MLB.TV are handled within the 5-day window.
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