Medjet FAQs
Does MedjetAssist offer promo codes for new members?
MedjetAssist primarily offers automatic discounts for qualified members rather than traditional promo codes. MDVIP members receive instant savings when they mention their membership during enrollment by calling 800-527-7478.
How much do MedjetAssist memberships cost?
Membership pricing varies by type and duration:MedjetAssist: $99 short-term, $315 annualMedjetHorizon: $189 short-term, $444 annualCollegiate International: $315 individual or $425 family
Can I get a refund if I cancel my membership?
Yes, MedjetAssist memberships are fully refundable until your effective date. You must request cancellation before your coverage begins to receive a complete refund of your membership fee.
What's included with the free Digital Membership Card?
The free app provides instant access to emergency contact numbers with direct-dial links, complete benefit summaries, membership rules and regulations, and your digital membership card. It's available for both iOS and Android devices.
Do students get special pricing on Medjet memberships?
Yes, students and academic faculty can access Collegiate International Membership at $315 for individuals or $425 for families. This covers full-year travel abroad for up to 20 consecutive weeks per trip.
How do I apply MDVIP discounts to my membership?
MDVIP discounts apply automatically when you mention your membership during enrollment. Call 800-527-7478 and tell the representative you're an MDVIP member to receive instant savings on your membership.
What's the difference between MedjetAssist and MedjetHorizon?
MedjetAssist covers medical transport to your home hospital when hospitalized 150+ miles from home. MedjetHorizon includes all MedjetAssist benefits plus worldwide security services, crisis response, and travel advisories for 260+ countries.
Are there seasonal sales on Medjet memberships?
Yes, MedjetAssist offers promotions during major holidays including Memorial Day, Black Friday, Labor Day, and other key shopping periods. These sales can provide up to 25% off membership fees.
Can travel agents get discounts on Medjet memberships?
Travel agents may be eligible for personal discounts on memberships, and some agencies offer group pricing or include Medjet coverage in travel packages. Contact your travel professional to ask about available options.
How do I contact MedjetAssist customer support?
Multiple contact options are available:Phone: 800-527-7478 for general inquiries and enrollmentEmail: diamond@medjet.com for Diamond Membership applicationsMail: P.O. Box 43099, Birmingham, AL 35243Fax: (800) 863.3538 for Diamond Membership submissions