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Lorex Coupon Code
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Lorex Coupon Code FAQs
Does Lorex offer free shipping?
Yes. Lorex provides free standard shipping on all orders over $99 within the United States and Canada. Orders containing oversized items or those shipped to remote locations may still incur additional charges even above that threshold. Standard delivery takes up to 8 business days in the US.
Can I stack multiple Lorex promo codes on one order?
No. Lorex allows only one promotional code per order. Codes cannot be combined with each other, and special promotions generally cannot be stacked unless Lorex explicitly states otherwise. You can, however, apply Lorex Rewards points at checkout alongside a single promo code where eligible.
What is Lorex's return policy?
Lorex offers a 30-day money-back guarantee on direct website purchases. Here's what you need to know:Items must be returned in original packaging and undamaged within 30 days of delivery.No restocking fee applies to returns made within the 30-day window.You are responsible for return shipping costs; original shipping fees are not refundable.Final Sale items — including refurbished products and solar-powered trailer systems — are non-returnable and non-refundable.Refunds are processed to your original payment method within 14 days of Lorex receiving the returned item.
How does the Lorex Best Price Guarantee work?
If you find a lower price for the same Lorex product on Lorex.com or through an authorized reseller within 30 days of your purchase, Lorex will match it and refund the difference. The product must have the same model number and condition. The guarantee does not apply during special promotions, Black Friday, Cyber Monday, or on Final Sale items.
What is the Lorex Rewards program and how do I earn points?
Lorex Rewards is a free loyalty program that automatically enrolls all account holders. You earn 1 point per $1 spent, and 100 points equals $1 in checkout credit. Bonus points are available for actions like joining, leaving reviews, and following Lorex on social media. Points expire after 365 days and can only be redeemed on direct Lorex.com purchases.
Does Lorex have a clearance or open box section?
Yes. The Lorex Clearance Outlet features Certified Open Box and recertified products at discounts between 40% and 53% off. Open box items are tested, include all original accessories, and carry a full one-year warranty. Recertified products are factory-reconditioned and also covered by a one-year warranty, though they may show minor cosmetic wear.
Does Lorex offer financing or buy now, pay later?
Yes. US customers can use Klarna at checkout to split purchases into installments. Canadian customers have access to PayPlan by RBC. Both options are selectable during the standard Lorex checkout process. Lorex also accepts Visa, Mastercard, American Express, Discover, and PayPal.
What warranty comes with Lorex products?
Lorex products come with a standard one-year manufacturer warranty covering hardware defects, plus 12 months of telephone technical support. Coverage varies by product type:Most hardware: 1-year warranty from date of purchaseAccessories and consumables: 90-day warrantyPTZ camera moving parts (motors, bearings): 6-month warranty; all other PTZ components covered for 1 yearExtended warranty: Available through Lorex's partner, Extend, for additional years beyond the included coverageFinal Sale and certain recertified items: May have specific warranty exclusions — check product listing before purchasing
Does Lorex have a nonprofit discount program?
Yes. The Lorex Not-for-Profit Support Program offers exclusive discounted pricing for registered charitable organizations in the US or Canada. To apply, submit proof of nonprofit status via the online form. A sales associate will contact you within 1–2 business days. US federal government entities or those using federal funding are not eligible. Call 1-888-425-6739 for questions.
What happens if a Lorex product I ordered goes out of stock?
If your ordered item goes out of stock for more than 15 days or is discontinued, Lorex automatically upgrades your order to the next equivalent or better model at no additional cost. Upgrades are issued on an order-by-order basis and depend on available stock of the equivalent model. No action is required from you — Lorex handles the substitution directly.
Unlock 10% Savings on Every Purchase!
Protect what matters for less! Get 5% off all Lorex products sitewide. Save on 4K smart deterrence cameras, video doorbells, and NVR systems with local storage and no monthly fees.
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Save Up to 59% on Lorex Security Systems
Lorex makes it genuinely easy to protect your home without overpaying for it. Right now, seasonal sales are knocking up to 59% off select security systems and cameras — and that's before you factor in the Clearance Outlet, where open box and recertified returns shave another 40–53% off already-competitive prices. Every order over $99 ships free, and a 30-day money-back guarantee means you can try before you fully commit. Smart savings, serious hardware.
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