Life Fitness FAQs
Does Life Fitness offer free shipping on fitness equipment?
Life Fitness offers live support and fast checkout through their shop.lifefitness.com portal for home users. For service-related shipping, Life Fitness covers transportation and insurance charges for the first year if your equipment needs repairs at their facility.
How can I get the best deals on Life Fitness equipment?
The best deals are typically found through these channels:Outlet section at shop.lifefitness.com for exclusive deals on clearance itemsSuper Sets newsletter signup for early access to sales and exclusive email-only dealsSeasonal sales during Black Friday, Cyber Monday, and Memorial Day
What financing options does Life Fitness offer?
Life Fitness offers several financing solutions:Credit applications for open trade termsHealth club leasing programs for gym businessesNon-health club leasing for other businessesThird-party financing partnerships for additional options
Is there a military discount available at Life Fitness?
Yes, Life Fitness offers discounts for military members, veterans, first responders, government employees, and teachers. The discount is typically 15% and requires verification through GovX ID. Some sites also offer special deals during Veterans Day and other military appreciation events.
What is Life Fitness's return policy?
Life Fitness return policy includes:30-day return window on cardio and strength equipment20% restocking fee applies to returnsFull refund available if you cancel before orders shipFree returns through the shop.lifefitness.com portal
How do I contact Life Fitness customer support?
You can reach Life Fitness support through multiple channels:Live chat: Available 8a-7p EST for real-time helpPhone: 800.527.6063 for general customer serviceEmail: customersupport@lifefitness.com for accessibility issuesOnline form: For equipment inquiries and facility design questions
When does Life Fitness have their biggest sales?
Life Fitness typically offers major sales during:Black Friday and Cyber Monday with discounts up to 25% off cardio and strength equipmentMemorial Day sales with discounts up to 20% offHoliday promotions throughout the year
What's included with Life Fitness equipment service coverage?
Life Fitness covers transportation and insurance charges for the first year if your equipment needs service at their facility. After the first year, you're responsible for these charges. This coverage helps reduce unexpected costs during your first year of ownership.
Can I get Life Fitness equipment on Amazon?
Yes, some Life Fitness products are available on Amazon with discounts up to 24% off and free shipping for Prime members. However, for the best selection and exclusive outlet deals, shop directly through shop.lifefitness.com.
What payment methods does Life Fitness accept?
Life Fitness accepts various payment methods including Google Pay and Shop Pay through their shop.lifefitness.com portal. They also offer financing options through their credit applications and leasing programs to help you pay over time.