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Lens.com FAQs
How do I use a Lens.com coupon code at checkout?
It only takes a minute. Here's how it works:Add your lenses to your cart and proceed to checkout.Enter your code in the promo code field before completing payment.Click apply and confirm the discount appears in your order summary.Complete your purchase as normal.Keep in mind that AutoRefill orders cannot be combined with other coupon codes or promotional discounts.
How much can I save on contact lenses at Lens.com?
Lens.com prices contact lenses at up to 70% cheaper than retail and at least 50% less than a local optician. Additional savings come from manufacturer rebates ($40 to $160), AutoRefill's 5% discount, and Buy More Save More bulk pricing. Active duty service members, veterans, and dependents can also unlock a 20% military discount through ID.me verification.
What brands are available at Lens.com?
Lens.com stocks major brands including Acuvue, Alcon, Bausch & Lomb, and CooperVision, with popular lines like Acuvue Oasys, Air Optix, Biofinity, Dailies, and SofLens. Lens types include daily disposable, Toric, multifocal, bifocal, and colored contact lenses.
How does the Lens.com rebate program work?
Claiming your rebate is straightforward. Here's the process:Place your contact lens order on Acuvue, Alcon, Bausch & Lomb, or CooperVision products.After your order ships, log into your account and visit the Rebate Center.Print your rebate form and mail it via USPS within 84 days of your ship date.Include the Manufacturer's Proof of Purchase from your lens box. Don't discard the packaging before you've checked the back or side panel.Your payout arrives as a RebateCard.com Visa Prepaid Card worth $40 to $160 depending on brand and product.
What is AutoRefill and how does it save me money?
AutoRefill Subscribe & Save is Lens.com's recurring order program. Enrolling gives you a 5% discount on every future order with no commitment required. You'll get an email 30 days before each shipment and have seven days to make changes before it's placed. Available for US and Canada orders, and requires a credit card. PayPal and AfterPay are not supported for AutoRefill orders.
Do I need to upload my prescription to order from Lens.com?
No. Just provide your eye doctor's name and phone number at checkout. Lens.com verifies your prescription directly with your provider. Your doctor has 8 business hours to respond; if they don't, Lens.com proceeds with your order. If you'd like to speed things up, you can also upload, fax, or email a copy of your prescription.
How long does Lens.com take to ship orders?
Lens.com stocks 90% of popular prescriptions and ships most orders the next business day after prescription approval. Here's a breakdown of US shipping options:Standard: 5 to 7 business days, $9.95FedEx 2nd Day: 2 business days, $17.95 (contiguous 48 states only)FedEx Next Day: 1 business day, $24.95 (contiguous 48 states only)Orders with uncommon prescriptions, especially Toric lenses, may take up to 5 extra business days to process.
Can I use my FSA or HSA card at Lens.com?
Yes. Lens.com accepts FSA and HSA-funded Visa, Mastercard, Discover, and American Express cards directly at checkout. This applies to eligible contact lens purchases and the online vision exam. PayPal and AfterPay are also accepted for standard orders, though not for AutoRefill.
What is Lens.com's return policy?
Lens.com offers a 30-day hassle-free return window from the ship date for unopened, factory-sealed boxes. Return shipping is covered by Lens.com. Always request a Return Merchandise Authorization (RMA) Number first, since returns without one may incur a 25% restocking fee. Non-arrival must be reported within 60 days of the ship date.
Does Lens.com work with vision insurance?
Lens.com is an out-of-network provider for most vision insurers. You pay at checkout, then submit an itemized invoice and your carrier's out-of-network claim form for reimbursement. Plans like VSP, EyeMed, Davis Vision, MetLife Vision, and UnitedHealthcare Vision may cover part of the cost where out-of-network benefits apply. Reimbursement is not guaranteed, so check your plan details before ordering.
$30 Off Sitewide Orders Of $299+
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Up to 70% Off Brand-Name Contact Lenses
Lens.com sells brand-name contact lenses, including Acuvue, Alcon, Bausch & Lomb, and CooperVision, at prices up to 70% cheaper than retail. With over 11 million lenses in stock and most orders shipping within 24 hours of prescription approval, you're not waiting around. Stack their Buy More Save More pricing with manufacturer rebates worth $40 to $160, and the savings add up fast. Sign up for emails to catch exclusive price drops before everyone else does.
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