DealRefresh Your Routine: $40 5-Piece Summer Collection Set with Any Lancome Purchase
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Lancome FAQs
How do I get free shipping at Lancôme?
Free shipping starts at $100 for regular customers or $49 for My Lancôme Rewards Rose Gold members. Gold and Platinum loyalty members get free shipping on every order regardless of amount.
What free gifts can I get with my Lancôme order?
Lancôme offers stacking free gifts based on your order total:$50+: 7-piece gift worth $103$80+: Exclusive umbrella (plus the 7-piece gift)$125+: Full-size Advanced Génifique Serum worth $89 (plus both previous gifts)All gifts add to your cart automatically with no code required.
How does the My Lancôme Rewards program work?
Earn 10 points per dollar spent plus bonus points for reviews and SMS signup. The three tiers offer increasing benefits:Rose Gold: Free shipping on $49+ orders, birthday discountGold: Free shipping on all orders, birthday discount + 100 bonus pointsPlatinum: Free 2-day shipping, birthday discount + 200 bonus points
Can I return Lancôme products if I don't like them?
Yes, returns are accepted within 30 days with a $5 processing fee. Generate a prepaid return label online, except for foundations and fragrances which require calling customer service.
How much can I save with auto-replenishment?
Auto-replenishment saves 15% on every delivery plus free shipping. Choose delivery frequency from 2-6 months and modify or cancel anytime through your account.
When does Lancôme have their biggest sales?
The Last Chance section offers up to 40% off select sets year-round. Seasonal beauty holidays like National Lash Day and National Lipstick Day bring 50% off specific product categories.
Do I need a promo code for the free gifts?
No code required. Free gifts automatically add to your cart when you reach spending thresholds: $50 for 7-piece gift, $80 for umbrella, $125 for full-size serum.
How long do my loyalty points last?
Points remain valid for 12 months from the earn date, then expire. You can redeem them through the exclusive rewards catalog in your account or at checkout.
What payment methods does Lancôme accept?
All major credit cards, PayPal, Apple Pay, and Afterpay for buy-now-pay-later purchases. International cards accepted from China, Brazil, Canada, Germany, UK, and US only.
How do I contact Lancôme customer service?
Call 1-800-LANCOME for immediate help with orders, returns, or product questions. Use the online portal for self-service returns and account management through lancome-usa.com/account.
Refresh Your Routine: $40 5-Piece Summer Collection Set with Any Lancome Purchase
Coming back to a great brand feels good. Lancome is ready to remind you exactly why.
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Free Gifts Worth $103+ When You Shop Lancôme
Lancôme turns every purchase into a gift-giving celebration with their tiered free gift system. Spend $50 and score a 7-piece gift worth $103, hit $80 for an exclusive umbrella, or reach $125 to unlock a full-size Advanced Génifique Serum valued at $89. Their My Lancôme Rewards program sweetens the deal with three loyalty tiers offering everything from free shipping to birthday discounts. Plus, their Last Chance Sale delivers up to 40% off premium sets and limited editions.
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