Kerastase Canada FAQs
Does Kérastase Canada offer promo codes?
Yes, Kérastase Canada provides discount codes for specific offers like 10% off luxury rituels and savings through their virtual hair diagnosis quiz.
How much do I need to spend for free shipping?
Free shipping applies to all orders of $60 or more before taxes. Most individual Kérastase products meet this threshold automatically.
Can I use Klarna to pay for my Kérastase order?
Yes, Klarna splits your purchase into four equal payments with no fees or interest. Payments occur every two weeks starting when your order ships.
What free gifts can I get with my purchase?
Buy three regular products for a free home fragrance diffuser, or purchase two Chronologiste items for a free travel-size serum. Both offers can stack.
How long do I have to return Kérastase products?
You have 30 days from delivery to return products for a full refund under their 100% satisfaction guarantee. Refunds process within 14 business days.
Are virtual hair consultations really free?
Yes, 1-on-1 virtual consultations with professional hairstylists are completely free. You can book them directly through their website scheduling system.
Do bundle discounts apply automatically?
Yes, the 10% discount on luxury rituels applies automatically when you add qualifying hair care sets to your cart during checkout.
Can I choose my free samples?
Yes, you can select two complimentary samples of your choice at checkout with every order. Sample options appear during the payment process.
What payment methods does Kérastase Canada accept?
They accept:Visa, MasterCard, American ExpressPayPalKlarnaInternational credit cards work if billing addresses are entered correctly and shipping goes to Canada.
How do I take the virtual hair diagnosis?
Complete their 2-minute online quiz on the website to receive personalized product recommendations plus 10% off and a surprise gift with your order.