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Jewlr FAQs
Does Jewlr offer promo codes for first-time customers?
Yes, new customers get 15% off their first order by signing up for Jewlr's email newsletter. The discount is applied automatically after subscribing, and you'll also receive exclusive offers and early sale access.
How does Jewlr's VIP Rewards program work?
VIP members earn 10-14 Jewls per dollar spent, depending on tier level. You get 1,000 bonus points for signing up, and every 200 points equals $1 off future purchases. Members also receive early sale access and birthday discounts.
Can I use Affirm or Klarna to pay for Jewlr jewelry?
Yes, Jewlr accepts both Affirm and Klarna for flexible payments. Split Pay divides orders under $250 into 4 interest-free payments, while larger purchases can be financed with promotional rates starting at 0% APR.
Is shipping free on all Jewlr orders?
Yes, Jewlr provides free Standard Ground shipping (3-4 business days) on all orders to all 50 states, including Alaska and Hawaii. Expedited shipping options are available for $12-25 if you need faster delivery.
What is Jewlr's return policy for personalized items?
Jewlr offers a 99-day return policy on all items, including personalized and engraved pieces. Items must be returned in new, unworn condition for a full refund minus shipping charges. Customer pays return shipping costs.
How long does it take to receive custom jewelry from Jewlr?
Custom pieces typically ship within 3-4 business days via free Standard Ground shipping. Expedited options are available for faster delivery, with 2-day shipping for $12-19 and next-day express for $17-25.
Does Jewlr offer any military or student discounts?
While Jewlr doesn't have a dedicated military discount program, they occasionally offer military-specific promotions during holidays like Veterans Day. Students may find special savings during back-to-school seasons and other promotional events.
What warranty does Jewlr provide on their jewelry?
All Jewlr jewelry comes with a one-year warranty covering manufacturing defects and craftsmanship issues. Their Luxury Bridal Collection diamond engagement rings include a lifetime warranty for added peace of mind.
Can I resize a ring after ordering from Jewlr?
Yes, Jewlr offers one free ring resizing within 30 days of delivery, allowing adjustments up to two full sizes. This service applies to all rings, including engraved pieces, at no additional cost.
How do I apply a discount code at Jewlr checkout?
During checkout, look for the "Promo Code" or "Discount Code" field and enter your code exactly as provided. Click "Apply" to see the discount reflected in your order total before completing your purchase.
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Save Up to 50% on Personalized Jewelry at Jewlr
Jewlr's Spring Edit sale is basically Black Friday for custom jewelry — personalized name necklaces start at just $69 (down from $128) and gemstone rings are up to 50% off. Every order comes with free shipping, a complimentary gift, and custom packaging that's ready to give. They cut out the middleman markups by selling direct, plus you can split purchases into bite-sized payments through Affirm and Klarna without any interest fees.
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