Jessica London FAQs
Does Jessica London offer free shipping?
Yes, Jessica London offers several free shipping options:New customers: Free shipping on orders $50+Platinum Credit Card holders: Free shipping on orders $75+ up to 4 times yearlyElite VIP members: Annual free shipping code for orders $75+
How does the Jessica London VIP Rewards Program work?
The free program has three tiers earning 10-25 points per dollar spent. Every 3,000 points automatically converts to a $10 Rewards Certificate. Points expire after 12 months unless converted to rewards.
What is Jessica London's return policy?
Returns are accepted within 60 days of ship date for unused, unworn items. Choose an e-gift card refund for no fee, or pay $10.99 for refund to original payment method.
Can I exchange items at Jessica London?
Yes, exchanges are processed at no additional shipping cost for size, color, or different items. Processing typically takes 2-3 weeks and you won't be charged the $10.99 return fee.
How do I get 40% off my first Jessica London order?
Sign up for emails to receive 40% off your highest-priced item. The discount expires 48 hours after claiming it via email, so complete your purchase quickly.
What are Jessica's Style Steal items?
These are items already at their everyday lowest price. Additional discounts and coupons don't apply to Style Steal items since they're already at rock-bottom pricing.
Does Jessica London accept returns on sale items?
Yes, sale items can be returned within 60 days following the same policy as regular items. However, final sale items cannot be returned or exchanged.
How long do Jessica London Rewards Certificates last?
Rewards Certificates expire 90 days after issuance. However, points don't expire for 12 months, and conversion to certificates happens automatically at 3,000 points.
Can I use Jessica London gift cards at other stores?
Yes, Jessica London gift cards work across all FullBeauty brands including Woman Within, Roaman's, Catherine's, Ellos, and more. E-gift cards are non-expiring and delivered via email.
What payment methods does Jessica London accept?
Jessica London accepts multiple payment options:Online: Visa, MasterCard, Discover, American Express, PayPal, and FullBeauty credit cardsMail orders only: Check or money order