DealExtended Warranty & Free Delivery at Incase
Shop Incase with confidence. Extended warranty options and free delivery on qualifying orders — tech you can trust.
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DealProtective Cases & Bags for Laptops, Phones & Tech — Incase
Incase designs sleek, high-quality cases and bags for MacBooks, iPhones, and accessories. Minimal styling meets maximum protection for the tech you rely on every day.
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Incase FAQs
Does Incase offer free shipping on all orders?
Yes. Incase provides free standard shipping on all U.S. orders with no minimum spend required. Orders are processed within 1–2 business days and most packages arrive within 3 business days. No code is needed — free shipping is applied automatically at checkout.
How do I use an Incase promo code?
Add your items to the cart and confirm they are promo code eligible.Proceed to checkout and locate the "Discount code or gift card" field.Enter your code and click Apply. Your order total will update immediately.Confirm the saving is reflected before completing payment.Only one promo code can be used per order, and codes cannot be combined with other offers. Some products may be excluded from eligibility.
What is Incase's return policy?
Incase accepts returns within 30 days of purchase on items bought from Incase.com. A 15% restocking fee applies to most returns. Defective items returned within 30 days are exempt from the restocking fee. Refunds are issued to the original payment method within 3–5 business days of the return being processed.
Does Incase charge a restocking fee for returns?
Yes — a 15% restocking fee applies to most standard returns. The fee is waived for defective products returned within the 30-day window. Items not purchased from Incase.com must be returned to the original place of purchase and are not eligible for a refund through Incase directly.
What warranty does Incase offer on its products?
Incase offers two warranty tiers for purchases from Incase.com or authorized retailers:1-Year Limited Warranty on backpacks, bags, laptop protection, and AirPods accessories5-Year Limited Lifetime Warranty on mobile phone casesWarranties do not cover accidental damage or products bought from unauthorized sellers.
Can I get a discount on my first Incase order?
Yes. New subscribers who sign up for the Incase email newsletter receive 10% off their first order. There is no minimum spend requirement. Sign up via the homepage form and the discount will be available to apply at checkout on your first purchase.
Does Incase have an outlet or sale section?
Yes. Incase has a permanent Outlet section with reduced prices on bags, sleeves, and accessories available year-round. A separate seasonal sale collection also runs periodically, featuring markdowns of up to $70 on select iPhone cases, MacBook hardshells, totes, and carry accessories.
How long does an Incase refund take to process?
Once your return reaches the warehouse, it takes 3–5 business days to process. The refund is then applied to your original payment method within 2–5 business days. Depending on your card issuer, it may take an additional 2–10 business days to appear on your statement.
Are Incase gift cards available, and how do they work?
Yes. Incase gift cards are available in $25, $50, $100, and $200 denominations. They are delivered by email with a redemption code included. Enter the code at checkout to apply the balance. There are no processing fees. For balance inquiries, contact support@incipio.com.
Does the Incase warranty apply to products bought from third-party sellers?
No. Incase warranties only apply to products purchased from Incase.com or authorized retailers, including Best Buy, Apple, Staples, Verizon, Walmart, and the official Incase Amazon store. Products bought from unauthorized third-party sellers, auction sites, or liquidation outlets are not covered under any Incase warranty.
Extended Warranty & Free Delivery at Incase
Shop Incase with confidence. Extended warranty options and free delivery on qualifying orders — tech you can trust.
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Free Shipping + Sale Deals at Incase
Incase is running a sale right now with savings of up to $70 on iPhone cases, MacBook hardshells, laptop sleeves, and carry gear, and every U.S. order ships free with no minimum required. Founded in 1997, Incase has spent over 25 years engineering tech protection that actually fits your devices, from the latest iPhone 16 series to MacBook Pro M5 models. Whether you're after a Woolenex sleeve or a Cordura backpack, you're getting premium carry gear without paying full price.
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