Houzz FAQs
Does Houzz Pro offer a free trial or free plan?
Yes, Houzz Pro offers a permanent Free Plan that includes 3D Floor Planner, Estimates, and Invoicing tools. This isn't a limited trial—you can use these basic features indefinitely without any time restrictions or credit card requirements.
How much does it cost to add team members to Houzz Pro?
Additional users cost $60 per month each across all paid plan tiers. This includes access to all features available in your chosen plan, plus individual user permissions and activity tracking for team management.
What discount do military members get on Houzz Pro?
Active U.S. and Canadian military members plus veterans receive a lifelong 25% discount on all Houzz Pro subscription plans. This discount applies to any tier and remains active for the entire duration of your account.
How quickly can I access funds from client payments?
You have two options for accessing your funds:Standard deposits: 2-3 business days for credit cards and 2 days for bank transfers (free)Instant Payouts: Funds within 30 minutes for a 1% fee (perfect for covering emergency expenses)
Can I switch between Houzz Pro plan tiers?
Yes, you can upgrade or downgrade between Free, Pro, Custom, and Enterprise plans at any time. Your existing project data transfers seamlessly, and billing adjustments are prorated based on your usage period.
What payment methods does Houzz Pro accept from clients?
Houzz Pro accepts multiple payment methods to make it easy for clients to pay:Credit cards and debit cardsBank transfersApple Pay and Google PayTap to Pay on compatible mobile devices
Is there customer support included with Houzz Pro plans?
Yes, all paid plans include comprehensive support:Phone and email support with response times based on your plan tierLive chat available for Pro tier and aboveOnboarding expert help for 6-10 hours during your first 90 days
How do the client financing options work?
Houzz Pro partners with GreenSky and Figure to offer client financing up to $400,000 through personal loans and HELOCs. Prequalification doesn't impact credit scores, and both deferred interest and fixed-rate plans are available.
Are there volume discounts for larger businesses?
Yes, volume-based discounts are available for Financials features as your usage scales. Enterprise plans also include custom pricing negotiations for businesses handling $5M+ in annual project volume with specific needs.
Can I schedule a demo before choosing a plan?
Yes, you can schedule a free demo by calling 1-888-372-2851. This lets you see the platform in action and determine which plan tier best matches your business needs and project volume.