Horse Saddle Shop FAQs
Does Horse Saddle Shop offer free shipping on saddles?
Yes. All saddle orders ship free via ground shipping to the continental United States, with no minimum spend required. Non-saddle orders — including boots and tack — qualify for free economy shipping when the order totals $85 or more. Alaska and Hawaii are excluded from the free saddle shipping offer.
How do I use the EZ Saddle Trade-In Program?
Visit the trade-in page on horsesaddleshop.com and complete the EZ Trade-In form.Receive a discounted shipping label from Horse Saddle Shop.Send in your used saddle using the provided label.Instant credit is applied toward your new purchase once the saddle is received.At checkout, enter the promo code available for trade-in customers to stack additional savings on top of your credit.Contact the support team by phone or live chat if you have questions about eligibility before sending your saddle in.
What is the return policy at Horse Saddle Shop?
Horse Saddle Shop offers a 30-day return window from the date of delivery. A 5% restocking fee applies to returns — significantly lower than the 20% fee common elsewhere. Items must be unused, in original packaging, with no scuffs, dirt, or horse hair. Return shipping is the customer's responsibility.
Can I get the restocking fee waived on an exchange?
Yes. During the current exchange promotion, swapping an item for one of equal or greater value waives the 5% restocking fee entirely. Exchange orders totaling $99 or more also receive free outbound shipping to continental US addresses. Return shipping remains the customer's responsibility.
Does Horse Saddle Shop have a price match guarantee?
Yes. If you find the same saddle cheaper and in stock at another retailer, Horse Saddle Shop will match the price. Free shipping still applies on top of the matched price. Contact the team by phone or email with the competitor's listing to request a match.
What financing options are available at Horse Saddle Shop?
Financing is available through Bread. Qualified buyers may be eligible for 0% APR for 6 months. Terms of 12 or 18 months are also available, with rates from 0% to 29.99% APR depending on creditworthiness. There are no prepayment penalties. Subject to credit approval.
How does the 90-Day Layaway program work?
Put down a minimum of 30% to reserve your item at its current price, then pay the remaining balance within 90 days. This locks in any active sale price — handy if you've spotted a deal you don't want to lose. A 10% cancellation fee applies if you cancel after the initial payment. Contact the store by phone or email to set it up.
How much can I save in the clearance section?
The clearance section offers up to 40% off on saddles, tack, and boots, including scratch-and-dent, overstock, and factory clearance items. All clearance saddles still qualify for free ground shipping to the continental US, so the discount is the whole discount — no delivery charge quietly eating into it.
Does Horse Saddle Shop ship internationally?
Yes. International orders ship via Global Airmail Parcel Post at reduced rates. Canada is served through Canada Post or FedEx. APO addresses are also supported — contact the store for a quote. All transactions are charged in US dollars, and local duties or tariffs may apply.
How do I get a promo code for the saddle trade-in program?
A promo code is available at checkout specifically for customers using the EZ Saddle Trade-In Program. The code applies additional savings on top of the trade-in credit — so you're combining two separate discounts in one order. Visit the trade-in page on horsesaddleshop.com or contact the support team to confirm the current code before completing your order.
Clearance Saddles Up to 40% Off + Free Shipping
Horse Saddle Shop is a family-owned operation with nearly four decades of experience and over 61,000 saddles sold — and right now, their clearance section is stacking up to 40% off on western saddles, tack, and boots, all with free shipping included. That's a rare combination: deep discounts without the sting of a delivery charge. Add a lowest price guarantee and financing through Bread at 0% APR for qualified buyers, and you've got a genuinely smart place to shop for your next saddle.