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HBX FAQs
How much can I save with HBX Pro membership?
HBX Pro members save 5% to 15% on regular priced items depending on their tier, plus earn 1% to 1.5% back in Hypecoins. Silver membership is free and provides 5% off immediately.
What are Hypecoins and how do they work?
Hypecoins are HBX's reward currency where 1 Hypecoin equals $1 USD. You earn 1-1.5% of your order value back as Hypecoins, which can be used on future purchases including shipping and taxes.
Does HBX offer free shipping?
Yes, HBX provides free standard shipping on orders over $300. Standard shipping typically costs around $32, so this threshold offers good value for larger fashion purchases.
Can I return items bought during Final Sale?
No, Final Sale items cannot be returned or exchanged. Regular purchases can be returned within 14 days of delivery in original condition with tags attached.
How do I get the newsletter discount?
Subscribe to HBX emails to receive 10% off your first order with a $150 minimum spend. The discount is valid for 14 days on regular priced items only and cannot be combined with other offers.
What payment methods does HBX accept?
HBX accepts major credit cards, PayPal, Apple Pay, Afterpay (US/Canada), Alipay, WeChat Pay, and cryptocurrency. Payment options vary by region and currency.
Are there exclusive benefits for app users?
Yes, the HBX app provides exclusive promos, early access to product drops, faster checkout, live chat support, and push notifications for sales and restocks.
How long do Hypecoins last?
Hypecoins expire 12 months after you earn them, specifically on the last day of the month they were earned. Plan to use them within this timeframe.
What's required to reach Gold tier in HBX Pro?
Gold tier requires $1,000 in accumulated spending and provides 10% off regular items plus 1.25% Hypecoins back. You need $500 annual renewal spending to maintain Gold status.
Can I use gift cards with HBX Pro discounts?
Yes, HBX gift cards can be used with HBX Pro member benefits like regular discounts. However, gift cards cannot be purchased with discount codes or used alongside other promotional offers.
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Save Up to 15% with HBX Pro Membership
HBX delivers premium streetwear and luxury fashion from over 200 coveted brands, but the real magic happens when you join their HBX Pro loyalty program. Members unlock discounts from 5% to 15% off regular priced items, plus earn Hypecoins on every purchase that convert directly to future savings. With their current Final Sale offering up to 30% extra off markdown items when you buy multiple pieces, plus free shipping over $300, HBX makes high-end fashion surprisingly accessible.
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