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Framebridge FAQs
How do I get 15% off my first Framebridge order?
Sign up for Framebridge's marketing emails and you can receive a discount code worth 15% off your first order. The code is typically delivered after you subscribe and can be applied at checkout. Note that only one promotional code may be used per transaction.
Does Framebridge offer free shipping?
Shipping and handling are included in the listed price for most Framebridge frame sizes. However, Extra Large (XL) and Grand (G) frames carry a $25 shipping fee per frame. You can avoid this charge by choosing free in-store pickup at a local Framebridge location.
Can I use more than one promo code on a Framebridge order?
No. Framebridge allows only one promotional code per transaction. Choose the code that gives you the biggest saving on your order. Also note that promo codes cannot be applied to gift card purchases.
What is the Framebridge Happiness Guarantee?
The Happiness Guarantee means Framebridge will make it right if you're not 100% satisfied. Here's how it works depending on your order type:Digital Uploads: Framebridge sends you a replacement frame quickly, with no need to return anything.Physical Item orders: They provide a prepaid return label so you can ship the piece back. If you've already discarded the original packaging, they'll send you a new box at no charge.Cancelled orders with unreturned artwork: If artwork isn't received within 90 days of the order date, cancellation results in a refund minus a $10 shipping and handling fee.
Does Framebridge sell gift cards?
Yes. Framebridge offers physical and digital gift cards in amounts from $25 to $1,000, plus custom amounts. Key terms to know:Gift cards never expire and carry no fees.Unused balances stay in your Framebridge account.They can be redeemed online or in-store.Promo codes cannot be used to purchase gift cards.Gift cards cannot cover Gallery Wall Consultation fees.
How does the Framebridge referral program work?
Share your personal referral link with a friend. When they complete their first Framebridge purchase, you receive $15 in account credit and they get 15% off their order. There's no stated limit on how many friends you can refer, so credits can accumulate over time.
Does Framebridge offer discounts for interior designers, artists, or photographers?
Yes. Framebridge has a professional program for interior designers, artists, and photographers that includes specialized pricing and design support. Check the Framebridge website directly for eligibility details and how to apply. The benefits go beyond standard promotional discounts.
How much does custom framing cost at Framebridge?
Framebridge pricing is based on frame size. Current tiers are:Tabletop frames from $50Extra Small wall frames: $85Small: $115 | Medium: $150 | Large: $200Extra Large: $265 | Grand: $365Gallery Wall sets: $185–$1,499
Can I use a Zola gift card at Framebridge?
Yes. Framebridge integrates with Zola, allowing you to redeem Zola registry gift cards toward custom framing orders at framebridge.com. For specific redemption steps, check the Framebridge FAQ page or contact their support team via chat or email.
Does Framebridge have same-day or expedited shipping options?
Framebridge offers same-day pickup at local retail stores for select items and gift cards, a useful option for last-minute gifts. Standard orders ship in approximately two days. For the fastest turnaround on physical frames, in-store pickup is your best option. Availability may vary by location.
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Custom Frames You'll Love — Starting at $50
Framebridge turns your photos, art, and keepsakes into handcrafted custom frames, and right now, new subscribers can score 15% off their first order just by signing up for emails. Prices start at $50 for tabletop frames and $85 for wall frames, with shipping included on most sizes. Every order is backed by the Happiness Guarantee, so if something's off, they'll make it right. That's custom framing without the guesswork or the markup.
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