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Five Star FAQs
What is the FiveStar FanPerks Welcome Perk?
New FanPerks members receive a one-time 10¢ off per gallon of gas when they register for a free account. No purchase is required to trigger the discount. Simply sign up online or through the FanPerks app and the reward is ready to use at the pump.
How do I earn fuel savings with FanPerks after the welcome discount?
FanPerks members earn 3¢ off per gallon for every $50 spent in-store. Rewards accumulate with each qualifying purchase. Spend $150 in a month, for example, and you've built up 9¢ off per gallon in fuel savings.
When do FanPerks cents-per-gallon rewards expire?
Cents-per-gallon rewards expire on the last day of the month following the month they were earned. For example, a reward earned in June expires on July 31st. Track your balance in the FanPerks app to avoid forfeiting unused savings.
How does the FanPerks free coffee club work?
Every 10th coffee purchase is free for FanPerks members. There's no cap on how many times the reward repeats. Scan your app barcode or use your Alt ID at checkout on every coffee purchase to make sure each one counts toward your next free cup.
What is my FanPerks Alt ID and when should I use it?
Your Alt ID is the digit 5 followed by your 10-digit account phone number. Enter it at the register keypad whenever your phone isn't available. It earns and redeems all FanPerks rewards exactly the same as scanning your app barcode.
Can I redeem FanPerks rewards at any FiveStar location?
Yes. All FanPerks rewards, including merchandise discounts, free products, and cents-per-gallon fuel savings, are redeemable at any FiveStar location across Kentucky, Tennessee, and Southern Indiana, regardless of where they were earned.
How long do I have to redeem free product club rewards after an offer ends?
Once a club offer ends, you have 30 days to redeem any free products in your account. If the club offer is still active, your free items won't expire. Set a personal reminder when you earn a free product to avoid missing the window.
Is the FanPerks app free to download and use?
Yes, the FanPerks app is completely free. It's available on both iOS and Android, rated 4.2/5 on both platforms, and lets you browse active offers, locate nearby stores, track rewards, and receive proximity-based coupon notifications at no cost.
What is the FiveStar Petro Card and who is it for?
The Petro Card is a fuel management program built for commercial fleets and businesses. It includes:Volume discounts on fuelSecure PIN access per vehicleWeekly itemized invoicing and EFT paymentsWeb portal access for tracking transactions, downloading reports, and managing cardsCustomizable tracking by mileage and vehicle IDIt's accepted at all FiveStar locations across Kentucky, Tennessee, and Southern Indiana.
Do Five Star in-app discounts rotate, and how often?
Yes. The FanPerks app features rotating product discounts and free item offers that refresh on a regular cycle. Checking the app before each store visit gives you the best chance of finding and redeeming an active deal on snacks, drinks, or other merchandise.
How Long Do Free Item Rewards Last?
Whether you're filling up the tank, grabbing a fresh-made sandwich from the Country Deli, or picking up your morning coffee, Five Star's FanPerks loyalty program turns everyday convenience store stops into consistent savings. The program is completely free to join, works across all 80+ locations, and rewards you at the pump and inside the store. Here's how to get the most out of every visit and make sure none of your earned rewards go to waste.
Stay Organized All Year with Five Star Notebooks & Binders
Five Star's durable notebooks, binders, and folders are built for students who mean business. Stay organized and focused with products made to last.
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Save on Fuel & More with FanPerks
Five Star is a family-owned convenience store chain with 80+ locations across Kentucky, Tennessee, and Southern Indiana, and their free FanPerks loyalty program is where the real savings happen. New members get 10¢ off per gallon of gas just for signing up, with no purchase required. From there, every $50 you spend in-store earns another 3¢ off per gallon, and every 10th coffee comes free. Fresh deli food, locally roasted coffee, and rotating in-app discounts make every stop worth it.
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