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Express FAQs
How do I use an Express promo code at checkout?
Here's how to apply your discount code:Add items to your cart and proceed to checkoutSign in to your Express Insider accountLook for the "Promo Code" field on the payment pageEnter your code exactly as shown and click ApplyConfirm the discount appears before completing your purchaseKeep in mind that codes don't apply to clearance items or Marketplace orders.
Does Express offer free shipping?
Yes. Standard U.S. shipping is free on orders of $75 or more — no promo code required. Express Credit Cardholders get free standard shipping every day regardless of order size. Same-day in-store pickup is also free when you order by 3 p.m.
What is Express Insider and is it free to join?
Express Insider is Express's free loyalty program. Members earn points on every purchase, which convert to Express Cash redeemable like money at checkout. Join online at express.com/insider, via the Express App, or in any Express store. There are three tiers: Insider, Influencer, and A-List.
How much Express Cash do you earn per dollar spent?
Earning rates depend on your tier:Insider: 10 pts/$1 (1,250 pts = $5)Influencer: 15 pts/$1A-List: 20 pts/$1 ($15 Express Cash per 3,750 pts)Express Credit Cardholders earn an additional 5 points per $1 on top of their tier rate.
What is Express's return policy?
Returns are accepted within 30 days of delivery with a valid receipt or order number. In-store returns to Express or Express Men locations are free. Mail returns cost $6.99 (deducted from your refund). Clearance items (red-priced, ending in $.99 or $.97) are final sale — no returns or exchanges.
Can I stack an Express coupon code with a sitewide sale?
Stacking depends on the specific offer. Express Insider members currently receive an extra 20% off on top of sitewide sales. However, promo codes generally cannot be combined with the Express Credit Card 25% credit offer. Always check the terms displayed at checkout before applying.
What are the Express suit bundle deals?
Buying a qualifying jacket and pant together triggers automatic bundle pricing of $199, $249, or $299 depending on the items selected. No discount code is needed — the bundle price reflects in your cart automatically at checkout.
Does Express offer buy now, pay later?
Yes. Express partners with Klarna for two interest-free options: 4 payments charged every two weeks, or Pay in 30 days with no fees when paid on time. Klarna performs a soft credit check only — no impact on your credit score.
How do birthday gifts work in the Express Insider program?
All Insider members receive a birthday gift: $5 (Insider), $10 (Influencer), or $40 (A-List). Express also sends a half-birthday gift. Credit Cardholders receive $20 or $40. Complete your member profile at express.com/insider to activate both gifts.
Are Express Factory Outlet items returnable to regular Express stores?
No. Express Factory Outlet purchases must be returned to an Express Factory Outlet store only — not to Express or Express Men retail locations, and not by mail. Likewise, regular Express purchases cannot be returned at Factory Outlet stores.
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Up to 70% Off + Extra 20% for Insiders
Express is running serious markdowns right now — women's styles are discounted up to 70% off, men's clearance hits 50–60% off, and a sitewide 25% off deal stacks with an extra 20% for Express Insider members. That's not just a sale, that's a wardrobe refresh at a fraction of the price. From Editor Pants and sharp suit bundles to summer styles starting at $39, Express delivers trend-forward clothing for work and weekends without the full price tag.
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