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Eddie Bauer FAQs
Does Eddie Bauer offer free shipping?
Yes. Free shipping applies automatically to US orders of $99 or more — no promo code needed. Adventure Rewards members also receive free shipping benefits as part of the program, which may apply below that threshold depending on membership status.
How do I use an Eddie Bauer promo code?
At checkout, enter your code in the "Discount code" field on the order summary page and click Apply. The discount updates immediately. Note that Final Sale items are excluded from most promotions, so check eligibility before applying.
What is the Eddie Bauer Adventure Rewards program?
Adventure Rewards is Eddie Bauer's free loyalty program. Here's what you get:500 bonus points awarded instantly when you sign upPoints earned on every purchase, redeemable as quarterly reward certificatesEvery 500 points equals a $5 reward certificateFree shipping benefits included as part of membership
What is Eddie Bauer's return policy?
Eddie Bauer offers a 30-day return window on online and phone orders. Here's how the return fee options break down:Pay a $3.50 prepaid return fee at checkout to cover future return postageSkip it and a $10 restocking fee is deducted from your refund if you returnFinal Sale items cannot be returned or exchanged
Can I exchange an item at Eddie Bauer for a different size?
Yes. US customers can exchange for a different size of the same style and color at no cost, subject to availability. One exchange is allowed per item per transaction. Prepaid return labels and free exchanges are not available outside the United States.
How much is the Eddie Bauer clearance discount?
The clearance section currently offers up to 50% off across 110+ items, including parkas, insulated jackets, fleece, and thermals for men, women, and kids. Prices and stock vary — the section is filterable by category, fit, color, and gender.
Can new subscribers get a discount at Eddie Bauer?
Yes. New subscribers who sign up for both email and SMS alerts can receive 20% off orders of $100 or more. This is described as a limited-time offer, so check the sign-up page for current availability before completing your first order.
Does Eddie Bauer have a holiday return policy?
Yes. Orders placed during the holiday shopping window qualify for an extended 45-day return period instead of the standard 30 days. This applies to online store purchases made during the eligible period. Check the returns policy page for exact qualifying dates each year.
Can Eddie Bauer gift cards be used with promo codes?
Yes. Gift cards can be combined with promotional codes and other payment methods at checkout. Any remaining gift card balance is stored on the card for future use. Gift cards are available online starting from $25 and are redeemable in the US and Canada.
How do I contact Eddie Bauer customer service?
For returns and queries outside the United States, contact Eddie Bauer directly at customerservice@eddiebauer.com. US-based shoppers can manage returns and exchanges through their online account, including accessing prepaid return label details selected at checkout.
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Up to 50% Off Clearance + Free Shipping
Eddie Bauer's clearance section is where serious savings meet serious outerwear — we're talking parkas, insulated jackets, and fleece marked down up to 50% off. The same down fill and draft-blocking construction you'd expect at full price, just at the price of timing. Free shipping kicks in on US orders of $99 or more, no code needed. Join Adventure Rewards for free and you'll start earning points toward quarterly reward certificates from your very first purchase.
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