Das Keyboard FAQs
Does Das Keyboard offer free shipping?
Yes. Orders over $59 qualify for free UPS Ground or USPS shipping within the continental US — no promo code required. The option appears automatically at checkout. Free shipping applies to up to 5 items and excludes Alaska, Hawaii, and international addresses.
How do I use a Das Keyboard promo code?
Using a Das Keyboard discount code is straightforward — just follow these steps:Add a full-price item to your cart at daskeyboard.com.Proceed to checkout and locate the promo code field on the cart or payment page.Type or paste your code carefully — codes are case-sensitive.Click "Apply" and confirm the discount appears in your order summary before completing payment.Only one code is accepted per order, and codes are valid on full-price merchandise only — they won't apply to already-discounted or sale items.
Can I combine a promo code with a sale price at Das Keyboard?
No. Promo codes are valid on full-price merchandise only. Discounted items are not eligible for additional code discounts, and codes cannot be combined with other active promotions. Apply your code to the highest-value full-price item for maximum savings.
Does Das Keyboard have a student discount?
Yes. Students and faculty at US educational institutions qualify for 20% off a new keyboard plus free ground shipping. The discount is limited to one coupon per person, per keyboard. Contact Das Keyboard support directly to apply — it does not apply to refurbished models or accessories.
Is there a military discount at Das Keyboard?
Yes. Active-duty military members and veterans are eligible for 15% off a new keyboard plus free ground shipping on any current model purchased directly from daskeyboard.com. Contact Das Keyboard support to request your discount code.
What is Das Keyboard's return policy?
Das Keyboard offers a 30-day money-back guarantee on purchases made directly from daskeyboard.com. The item must be returned in its original packaging and like-new condition. The customer is responsible for return shipping costs. Refurbished and warehouse clearance items are non-refundable unless defective.
How long is the warranty on Das Keyboard products?
All mechanical keyboards and accessories carry a 1-year limited warranty against manufacturing defects. Covered issues include:Key switch failuresUSB connector defectsPCB malfunctionsLED failures on backlit modelsNo product registration is required — keep your order confirmation as proof of purchase to make a claim.
Are Das Keyboard refurbished products worth buying?
Yes, if you're comfortable with final-sale terms. Certified Refurbished keyboards are inspected and certified defect-free. Savings are significant — the MacTigr drops from $219 to $129, and the Prime 13 from $159 to $84.99. Refurbished sales are non-refundable, so review the listing carefully before purchasing.
How can I get early access to Das Keyboard deals and flash sales?
Subscribe to the Das Keyboard Insider newsletter. Subscribers receive exclusive discounts and early access to product launches and flash sales before they're announced publicly. Sign up is free via daskeyboard.com.
Does Das Keyboard ship the same day?
Yes, for most orders. Orders placed before 2 pm CST on non-holiday weekdays ship the same day via UPS Ground or USPS. A tracking number is provided for every shipment. Shipping is limited to the continental US — Alaska, Hawaii, and international destinations are excluded.