Craftsy FAQs
How much does a Craftsy Annual Membership cost for the first year?
The current introductory offer prices the first year of Annual Membership at $1.79, giving access to 2,000+ streaming classes. The standard renewal rate is significantly higher, so signing up via a current promotional offer is the best way to save.
Does Craftsy offer a free trial or refund guarantee?
Yes. Annual members can request a full 100% refund within the first 30 days, no questions asked. After 30 days, a prorated refund is available for the unused portion of the annual term. There are no refunds on Monthly Memberships.
Can I share my Craftsy membership with family or friends?
Yes. One paying member can invite up to three family members or friends through Membership Sharing. Each guest gets their own account with full library access at no extra cost. Guests must not have a current or previously expired Craftsy membership to qualify.
What's the difference between Craftsy Annual and Monthly Membership?
Annual Membership offers a lower effective monthly cost, advance renewal notice by email, and eligibility for prorated refunds. Monthly Membership renews automatically with no advance notice and carries no refund option. Annual is the better value for most members.
How do I apply a Craftsy promo code?
Select the Annual Membership on Craftsy.com.Create a new account or sign in to your existing one.Proceed to the payment screen and locate the promo code or discount field.Enter your code and confirm the reduced price appears before completing your purchase.Craftsy accepts PayPal and WorldPay for payment.
What does a Craftsy GOLD Membership include?
GOLD Membership includes full streaming access to 2,000+ classes plus a set of free class, pattern, and guide picks per year. You can select these throughout the year as new products are added. Redeemed benefits are kept permanently, even if your membership changes.
Can I pause my Craftsy membership instead of canceling?
Yes. Craftsy allows members to pause billing for up to 3 months by contacting customer support by phone at 1-888-891-7203 or by email. After 3 months, billing resumes automatically and your account history remains intact.
Does Craftsy ship physical products internationally?
Yes, physical shop items ship to the USA, Canada, Australia, Brazil, India, Israel, New Zealand, South Africa, and most Western European countries. Digital products — including membership, streaming classes, and PDF patterns — are available globally with no shipping required.
Should I buy a Craftsy membership through the app or directly on the website?
Buy directly on the Craftsy website. Memberships purchased through the Apple App Store or Google Play Store are subject to those platforms' own refund policies, which may be less favorable than Craftsy's 30-day full refund guarantee available on direct purchases.
How do I contact Craftsy customer support?
Reach Craftsy's support team by phone at 1-888-891-7203 (Monday–Thursday, 8:00 AM–4:30 PM CST) or by email at craftsy@program-director.net. Email is the only contact method available on Fridays. For refund requests, contacting the team directly is recommended.
Annual vs. Monthly Membership: Which Saves You More?
Craftsy's membership model is built around one central idea: pay once a year and get access to everything. That structure creates some genuinely clever saving opportunities — from the introductory pricing that makes the first year almost free, to a membership-sharing feature that spreads the cost across an entire household. Here's exactly what you need to know to spend less and get more.
2,000+ Classes for $1.79 Your First Year
Craftsy is an on-demand learning platform where you can pick up knitting, cake decorating, quilting, painting, and dozens of other skills from credentialed instructors — including TV personalities and published authors. Right now, your first full year of access to over 2,000 streaming classes costs just $1.79, a fraction of the standard annual rate. Classes are self-paced, available on any device, and come with downloadable PDF patterns included. It's a genuinely hard deal to argue with.