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Clarins FAQs
Does Clarins offer free shipping?
Yes, Clarins provides free shipping on orders of $50 or more. Subscription orders always ship free regardless of order size, though they're limited to economy shipping (6-8 business days).
How does the Club Clarins loyalty program work?
Club Clarins members earn 10-12 points per dollar spent depending on tier status. Points can be redeemed for products or Club Clarins Dollars starting at 1,500 points, with higher tiers offering bonus earning rates and exclusive perks.
Can I choose my free samples at Clarins?
Yes, every order includes 3 complimentary samples you select from over 120 skincare and makeup options. After shopping, click "Choose Samples" in your bag to browse the full catalog and make your selections.
How much do I save with a Clarins subscription?
Subscription orders receive 10% off plus free shipping regardless of order size. You'll also get 3 free samples with each delivery and can edit, pause, or cancel anytime through your account.
What's included in the Clarins welcome gift?
Newsletter subscribers receive a 9-piece welcome gift with their first order of $75 or more, plus 10% off. The specific items vary, but typically include skincare essentials and sample sizes of popular products.
Can I stack Clarins promo codes?
Most Clarins promo codes cannot be combined with other offers. Bundle deals show "prices as shown" and subscription discounts don't stack with major sales like Black Friday or Friends & Family events.
How do I earn bonus Club Clarins points?
Beyond purchases, you can earn bonus points through several activities:50 points for downloading the app100 points for writing product reviews100 points for subscription signupDouble points on one birthday month purchase annually
What payment methods does Clarins accept for subscriptions?
Subscription orders require credit or debit card payment only. Alternative payment methods like gift cards, PayPal, Afterpay, and Apple Pay are not accepted for recurring subscription deliveries.
When do Club Clarins points expire?
Club Clarins points expire 12 months after they're earned. Club Clarins Dollars redeemed from points expire 6 months after redemption and can only be used once per order.
How do I change my Clarins subscription delivery?
Log into your account and visit 'Subscription Service' to make changes. You can:Change delivery frequency or next shipment dateSkip upcoming ordersUpdate your delivery address or payment methodAdd items to your next orderPause or cancel your subscriptionChanges must be made at least 24 hours before your scheduled delivery.
Free 6-Piece Fourth of July Gift: Build Your Own with Any $100+ Order for Easy Gifting
Get your favourite Clarins products delivered free. No need to meet a high threshold — great beauty, zero shipping costs.
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Get Free Gifts Worth $108 Plus Club Clarins Rewards
Clarins makes splurging on skincare way more affordable with their crazy-generous gift offers and Club Clarins loyalty program. Right now, you'll score a free 6-piece gift valued at $108 when you spend $100 or more — that's basically like getting a complete skincare routine thrown in for free. Plus, every order comes with 3 free samples you pick from over 120 options, so you can test-drive new products without any commitment. Their subscription service saves you 10% on repeat orders while making sure you never run out of your Hydrating Gentle Foaming Cleanser.
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