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CarParts.com FAQs
How much does CarParts+ VIP Membership cost?
CarParts+ VIP Membership costs $79 per year or $9 per month, plus applicable taxes. The membership includes free shipping on 500,000+ eligible parts, extended 60-day returns, 24/7 roadside assistance, and VIP customer support.
Does CarParts.com offer a price match guarantee?
Yes, CarParts.com matches or beats competitor prices both before and after purchase. You can request price matching within 30 days of your original purchase, and they include shipping costs in the total price comparison.
How long do I have to return items to CarParts.com?
Standard customers have 30 days from delivery to return items. CarParts+ VIP members get an extended 60-day return window. Returns can be initiated without an account, and FedEx return labels are provided.
How fast does CarParts.com ship orders?
Orders typically process in less than 24 hours and arrive in as little as 2 business days. Multi-unit and bulky items may take longer for preparation and packaging. Shipping occurs Monday through Friday, excluding holidays.
What payment methods does CarParts.com accept?
CarParts.com accepts major credit cards, PayPal, Apple Pay, and Google Pay. They also offer flexible Buy Now, Pay Later options to help spread payments over time for larger purchases.
Are there any items I cannot return to CarParts.com?
Yes, certain items cannot be returned including:Semi-universal catalytic convertersOpened service manualsSpecial-order productsConsumables like fluidsPainted partsModified partsOpened electric parts
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Does CarParts.com ship to PO boxes?
No, CarParts.com does not ship to PO Box, mailbox, or APO/FPO addresses. Orders placed with these address types will be cancelled. They ship to residential and business addresses in the contiguous United States.
What is a core charge at CarParts.com?
A core charge is a deposit for the recyclable component of a part. Return your old core in reusable condition with your receipt within 30 days using the replacement part's shipping box to get the charge refunded.
Can I track my CarParts.com order?
Yes, you can track orders through your account or as a guest using your order number. Tracking information is provided once your order ships, with estimated delivery dates shown on product pages and tracking updates.
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CarParts.com delivers serious savings on over 1 million auto parts, with discounts up to 50% compared to dealership prices. Their CarParts+ VIP Membership at $79/year unlocks free shipping on 500,000+ parts, extended 60-day returns, and 24/7 roadside assistance. From tail lights at $38.99 to radiators starting at $104.99, you'll find quality parts that fit your vehicle perfectly. Plus, their price match guarantee ensures you're getting the best deal, even after purchase.
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