CarCovers.com FAQs
Does CarCovers.com offer free shipping?
Yes, CarCovers.com provides free shipping to all US (contiguous states) and Canadian customers with no minimum purchase required. Orders ship via FedEx or USPS, typically processing within one business day of placement.
What warranty comes with Platinum Shield car covers?
Platinum Shield car covers include a Limited Lifetime Warranty covering manufacturing defects and material failures. This warranty provides long-term protection for your investment, with FleeceGuard™ lining technology included.
How long do I have to return a CarCovers.com purchase?
Returns are accepted within 30 days of delivery date. Holiday purchases made between Black Friday and December 25th get extended return windows until the second Friday of January.
Do I need an RMA number to return my car cover?
Yes, you must contact customer service at 1-800-385-3603 to obtain an RMA number before returning any items. Returns without RMA numbers are subject to a 20% restocking fee.
What payment methods does CarCovers.com accept?
CarCovers.com accepts Visa, MasterCard, American Express, Discover, PayPal, and Amazon Checkout. Phone orders are available by calling 1-800-385-3603. Checks and money orders are not accepted.
Are CarCovers.com covers guaranteed to fit my vehicle?
Yes, all covers come with a Guaranteed to Fit promise for your specific vehicle make and model. If sizing issues occur, contact customer service to resolve the fit under their guarantee.
How quickly do orders ship from CarCovers.com?
Orders typically ship within one business day. Expedited orders (2nd Day, Overnight) placed before 12pm PST process and ship the same day, while later orders ship the following business day.
What's included with Platinum Shield car cover purchases?
Platinum Shield covers include the cover itself, FleeceGuard™ lining technology, Limited Lifetime Warranty, and often bonus items like Super Car Cover Care Kits valued at $41.
Can I get wholesale pricing at CarCovers.com?
Yes, CarCovers.com offers wholesale pricing with bulk discounts and tiered pricing structures for qualifying customers. Contact their customer service team to discuss wholesale eligibility and volume pricing options.
What happens if I return my cover without bonus items?
Missing bonus items result in deductions from your refund:Cable/lock sets: $12.95 deductionStorage bags: $9.95 deduction3-pack microfiber cloths: $4.95 deductionAlways return complete packages to avoid these fees.