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Shop Canon's official Canadian store for the latest cameras
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Canon Shop Canada FAQs
Does Canon Shop Canada offer free shipping?
Yes, Canon Shop Canada provides free standard shipping on all orders that meet standard carrier weight and size limits. No minimum purchase required.
How much does express shipping cost at Canon Shop Canada?
Purolator Express shipping rates are based on your order total:$15 for orders $0.01-$50.00$20 for orders $50.01-$100.00$25 for orders $100.01-$150.00$30 for orders $150.01+Orders placed before 1:00 PM EST arrive next business day at major centres.
What is Canon's Automatic Replenishment Service?
This service automatically orders ink and toner when your registered Canon printer runs low. Subscribers get exclusive discounts and never run out of supplies unexpectedly.
How long do I have to return Canon Shop Canada purchases?
You have 30 calendar days from delivery to return new merchandise. Items must include original packaging, accessories, and documentation with an RMA number.
What payment methods does Canon Shop Canada accept?
Canon accepts American Express, MasterCard, and Visa. You must use a Canadian credit card with Canadian billing and shipping addresses for all orders.
When will my credit card be charged for Canon orders?
Your card is charged only when your order ships, not when you place it. Canon will notify you if your card expires before shipment.
Can I return Frame Lab custom prints?
No, Frame Lab prints are made-to-order and cannot be returned or exchanged. This policy applies to all custom framing services through Canon's Frame Lab.
How do I get an RMA number for returns?
Contact Canon's Shop Customer Service at shop@canada.canon.com within 30 days of delivery to request your Return Merchandise Authorization number for any return.
Does Canon Shop Canada store my credit card information?
No, Canon doesn't store credit card details on their systems. You'll need to re-enter payment information for each order, providing extra security.
What items don't qualify for free shipping?
Large items requiring scheduled delivery, heavy items exceeding carrier capacity, remote locations needing air delivery, and Frame Lab orders may incur freight surcharges.
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Free Shipping on Canon Cameras & Printers
Canon Shop Canada delivers cameras, lenses, and printers straight to your door with free standard shipping on every order. No minimum purchase required means you can grab that single ink cartridge or splurge on a new EOS camera without shipping fees eating into your budget. Their Automatic Replenishment Service keeps your printer stocked with discounted supplies, while express delivery gets urgent orders to major centres by next business day. It's camera gear shopping made simple for Canadian creators.
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