Bespoke Post FAQs
How do I join the Bespoke Post Club Membership?
Joining is free and takes a few minutes. Head to bespokepost.com, click to join the Club Membership, and complete a short quiz about your interests. Bespoke Post uses your answers to build a profile and curate your monthly shipment. There's no credit card required to join, and no commitment to buy.
What discount do Club Members get at Bespoke Post?
Club Members access preferred pricing of up to 40% off on select items in The Shop, plus early access to new product releases and priority customer service. Membership is free to join with no minimum purchase requirement.
Can I skip a month without being charged?
Yes. Club Members can preview their monthly shipment before it ships and choose to skip that month entirely at no charge. You can also swap your assigned box for a different one or customize the contents. Manage everything from the Membership section of your account page.
What is the free shipping threshold at Bespoke Post?
Orders over $95 to the lower 48 states qualify for free standard shipping. Below that amount, standard shipping costs $4.95. Expedited shipping options are available at checkout for an additional fee. Alaska and Hawaii orders may incur extra shipping charges.
How long does Bespoke Post take to deliver?
Most orders ship within 1 to 2 business days of purchase. Once shipped, standard delivery to the lower 48 states takes 3 to 8 business days. Expedited options are available at checkout if you need faster delivery. Bespoke Post also ships to Alaska, Hawaii, and military APO/FPO/DPO addresses.
What is Bespoke Post's return policy?
Bespoke Post accepts returns within 60 days of delivery for most products and themed boxes. Returns typically take 2 to 3 weeks to process after the carrier delivers your package to the warehouse. Start a return or exchange by entering your email or phone number through the returns portal on the site.
How do I get $15 off my first Bespoke Post order?
Sign up for both Bespoke Post emails and text messages as a new customer and you'll receive $15 off your first order of $75 or more. The offer is sent to your inbox after you subscribe. It applies to new customers only and requires meeting the $75 minimum order threshold.
Do Bespoke Post gift cards expire?
No. Bespoke Post gift cards never expire. They can be redeemed as store credit for anything on the site, not just subscription boxes. Digital gift cards are delivered as a PDF immediately after purchase and can be emailed or printed. Gift cards are non-refundable, but if you return a purchase made with one, the credit goes back to your account.
How do I use a Bespoke Post promo code at checkout?
Add your items to the cart and proceed to checkout.Find the promo code field on the checkout page, usually displayed before the payment step.Type or paste your code into the field and click "Apply." Your updated total appears immediately.If the code doesn't work, check the minimum order requirement and confirm the items in your cart are eligible. Sale items are sometimes excluded, so review the terms attached to your code.
How do I cancel my Bespoke Post Club Membership?
You can cancel anytime with no penalty. Log into your account, go to the Membership section, and follow the steps to modify or cancel your plan. There are no cancellation fees, and you won't be charged for future months once canceled. You can also contact support at help@bespokepost.com or by texting +1 (914) 326-2765 for assistance.
Up to 50% Off Gear from Small Brands
Bespoke Post is running a Summer Sale with markdowns of up to 50% on premium gear from independent brands you won't find at the mall. We're talking Danner boots down to $180, Bradley Mountain packs slashed to $149, and Line of Trade shirts starting at $49. All final rotation, so when they're gone, they're gone. Join the free Club Membership and you'll also score preferred pricing of up to 40% off, plus a personalized monthly shipment curated to your taste with zero commitment.