Beautycounter FAQs
What is Beautycounter's Band of Beauty membership?
The Band of Beauty membership is Beautycounter's loyalty program that offers exclusive perks for $29 annually. Members enjoy free shipping on orders over $100, 10% back in product credit on every purchase, a free welcome gift with their first $50+ order, and access to members-only offers throughout the year. It's a great way to maximize savings if you shop Beautycounter regularly.
How can I get a discount on my first Beautycounter order?
Sign up for Beautycounter's newsletter and you'll receive a 20% off promo code for your first purchase. It's an easy way to try their products at a discount. Just enter your email on their website and watch for the code in your inbox.
Does Beautycounter offer free shipping?
Yes, but it depends on your order total and membership status. Band of Beauty members get free standard shipping on orders over $100. For non-members, free standard shipping is available for orders over $250. Beautycounter also runs occasional free shipping promotions, so keep an eye out for those deals!
What is Beautycounter's return policy?
Beautycounter offers a 60-day return policy for most items. Products must be returned in their original packaging. For online orders, contact customer support for a prepaid return shipping label. In-store purchases need to be returned to a Beautycounter store. Note that final sale items and some specific product categories are not eligible for return.
How does Beautycounter's Auto-Replenishment program work?
The Auto-Replenishment program offers savings on products you use regularly. You'll get 5% off your first Auto-Replenishment delivery and 10% off all subsequent deliveries. You can customize your delivery schedule and easily pause, skip, or cancel anytime. It's a convenient way to save on your favorite products.
Does Beautycounter have sales or special events?
Yes, Beautycounter offers several special events throughout the year. Look out for their Friends and Family Sale, Black Friday and Cyber Monday deals, and seasonal sales. Signing up for their newsletter is the best way to stay informed about upcoming promotions.
Can I combine multiple discounts or promo codes at Beautycounter?
Generally, Beautycounter allows only one promo code per order. However, you can often combine other savings strategies. For example, Band of Beauty members can use their free shipping perk and earn product credit while also applying a promo code.
What is Beautycounter's "Never List"?
The "Never List" is a cornerstone of Beautycounter's commitment to clean beauty. It's a list of over 1,800 questionable or harmful ingredients that Beautycounter pledges never to use in their products. This list goes beyond U.S. regulations and includes ingredients restricted or banned in other countries.
Does Beautycounter offer samples?
While Beautycounter doesn't have a formal sample program, they occasionally offer deluxe samples as gifts with purchase during promotions. Their 60-day return policy also allows you to try products risk-free, as you can return them if they don't work for you.
How can I stay updated on Beautycounter's latest offers and promotions?
To stay in the loop, sign up for Beautycounter's email newsletter, follow them on social media (Facebook, Instagram, and YouTube), check their website regularly, and consider joining the Band of Beauty membership for exclusive offers. These methods will keep you informed about new products, deals, and special events.