Avas Flowers FAQs
Does Avas Flowers offer free delivery?
Yes. Avas Flowers has an active free delivery code that removes the standard $9.99 delivery fee from your order. Enter the code at checkout in the promo code field before completing your purchase. Note that a minimum product subtotal of $29.99 (excluding fees) is required for delivery to be eligible.
What is the same-day delivery cutoff time at Avas Flowers?
On weekdays, orders must be placed before 2 PM local time for same-day florist hand delivery. On Saturdays and Sundays, the cutoff is 12 PM local time. Farm-Direct and gift box items cannot be delivered the same day regardless of when you order, as those ship via UPS or FedEx.
How does the Avas Flowers Rewards Point System work?
Registered account holders earn 100 points for every $1 spent. Once you accumulate 20,000 points, you can redeem them for a $10 savings pass on a future order. You'll also get access to delivery tracking and saved address management when you create an account.
Can I get a discount on my first Avas Flowers order?
Yes. New email subscribers receive a 15% discount on their first order. Sign up for the Avas Flowers newsletter and the code is typically sent to your inbox within 24 hours. Apply it at checkout before placing your first purchase to make sure it counts.
What happens if my Avas Flowers arrangement arrives in poor condition?
Contact Avas Flowers within 24 hours of delivery to report the issue. Depending on the situation, they'll offer one of the following resolutions:Redelivery of the same or equivalent arrangementStore credit for a future orderA full refund if the item is returned within seven days via florist pickup or prepaid return
Does Avas Flowers charge a service fee in addition to the delivery fee?
Yes. Hand-delivered florist orders carry a delivery fee of $9.99 plus a service fee of up to $32.99, depending on the order. The free delivery code waives the $9.99 delivery charge, but the service fee still applies. Gift box items start at $39.99 and are shipped via UPS or FedEx.
Can I get same-day delivery on Farm-Direct or gift box items?
No. Items labeled Farm-Fresh, Farm-Direct, Wholesale, or delivered in a Gift Box are shipped via UPS or FedEx and cannot be delivered the same day. Only standard florist arrangements are eligible for same-day hand delivery, subject to availability and the daily order cutoff time.
Is there a minimum order amount at Avas Flowers?
Yes. Avas Flowers requires a minimum product subtotal of $29.99, not including service or delivery fees, before a delivery can be processed. If your cart total falls below this threshold, delivery won't be available for that order.
What should I do if my Avas Flowers promo code isn't working?
First, confirm the code applies to the items in your cart. Some codes exclude Farm-Direct or gift box products. Then try these steps:Double-check that the code is entered exactly as shown (codes are case-sensitive)Clear your browser cache or switch to a different browserEnsure your cart meets any minimum order requirementsContact support at 877-638-3303 if the issue continues
How far in advance should I order for a major holiday like Mother's Day or Valentine's Day?
Order at least four days before the holiday. Avas Flowers cannot guarantee delivery on a specific date for orders placed within four days of major holidays like Mother's Day, Valentine's Day, Thanksgiving, or Christmas. Orders in that window also cannot be canceled or refunded, so earlier is always safer.