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Alibaba Coupon
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Alibaba Coupon FAQs
Does Alibaba offer free shipping?
Yes. New shoppers receive free shipping on their first order. Beyond that, thousands of individual products carry a permanent free-shipping tag, and many others offer $20 off shipping — visible on the product listing before checkout.
How do I apply an Alibaba promo code at checkout?
Here's how to apply your discount code:At checkout, locate the coupon or promo code field near your order totalEnter your code exactly as providedClick ApplyConfirm the discount appears before completing paymentCodes are case-sensitive and typically one per order. Check eligibility conditions if a code doesn't apply.
What is Alibaba's 180-day lowest price guarantee?
Products tagged with 180-day lowest price are confirmed to be at their lowest listed price over the prior six months. It applies across apparel, packaging, beauty, sports, and more. No action needed — the price is already at its floor when you see the tag.
Can I return items purchased on Alibaba?
Yes. The Easy Return & Refund program covers eligible orders under USD 3,000 in 50+ countries. Returns to a local warehouse are free within 30 days of delivery if items arrive defective, incorrect, or damaged. A full refund is issued once the return is processed.
Does Alibaba support buy now, pay later?
Yes. Alibaba.com supports Afterpay, Clearpay, and Klarna at checkout for eligible buyers. You can split orders into 4 interest-free installments paid every two weeks. Select your preferred pay-later option at the payment step; availability may vary by region and order value.
What happens if my Alibaba order arrives late?
Orders shipped via Alibaba.com Logistics are covered by the On-time Delivery Guarantee. If delivery is late, file a claim through My Orders > Order Details to receive up to USD 100 in platform coupons. Enterprise and above accounts receive compensation automatically.
Does Alibaba offer a warranty on products?
Yes, for eligible devices and machinery carrying the "1-year warranty" tag. Coverage runs 13 months from dispatch and includes:Free replacement partsRepair reimbursement up to 30% of order value (max USD 3,000)1-on-1 tech supportSubmit service applications within the 13-month window.
What currencies can I pay in on Alibaba?
Alibaba.com supports payments in 40+ currencies, including USD, EUR, GBP, AUD, CAD, and more. Paying in your local currency avoids third-party conversion fees on both purchases and refunds. Accepted methods include credit/debit cards, digital wallets, and direct bank transfers.
How does the Alibaba Ambassador Program work?
New ambassadors receive a $1,000 sign-on bonus upon joining. Ongoing perks include commission earnings for content creation, a featured buyer story, and global media exposure at CoCreate events. Apply through the Ambassador Program page on Alibaba.com to check current eligibility.
Where can I find the best current deals on Alibaba?
Check the Top Deals section for active percentage discounts (currently up to 17% off) stacked with free or discounted shipping. Filter by 180-day lowest price for confirmed price-floor products. The Limited Time Offers page refreshes on a rolling timer across Electronics, Apparel, Beauty, and more.
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Free Shipping + Top Deals at Alibaba
Alibaba.com connects you to millions of products across apparel, electronics, packaging, beauty, and more — all at competitive prices direct from verified manufacturers. New shoppers get free shipping on their first order, and many products carry permanent free-shipping tags. Top Deals run up to 17% off with stacked shipping discounts, while the 180-day lowest price guarantee means you're always buying at a confirmed price low. It's a serious sourcing platform with real buyer protections built in.
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