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PetMeds FAQs
Does PetMeds offer free shipping on all orders?
No, free standard shipping applies to orders over $49 within the continental US. Orders under $49 incur a $6.99 shipping fee, making it worthwhile to bundle items together.
How much can I save with PetMeds AutoShip?
AutoShip saves you 5% on every recurring order, plus you get exclusive promotions like 60% off your first AutoShip delivery. You can modify or cancel anytime online.
What is PetMeds' return policy for prescription medications?
Prescription medications are eligible for prorated refunds up to 30 days after shipping if you're not satisfied. Non-prescription items get full refunds within 90 days of receipt.
Does PetMeds match prices from other pet pharmacies?
Yes, PetMeds matches lower prices from National Association of Boards of Pharmacy accredited online pet pharmacies. The competing price must include shipping and be for identical FDA/EPA approved products.
How do PetMeds Rewards points work?
You earn 1 point per dollar spent (before tax and shipping). Points appear within 5 business days after shipment, stay valid for one year, and convert to account credit for future purchases.
Can I use multiple promo codes on one PetMeds order?
No, PetMeds typically allows one promo code per order. AutoShip discounts and other promotions may not stack with coupon codes, so compare which option saves you more money.
Which brands are excluded from PetMeds promotions?
Several manufacturers are excluded from most promotions:MerckVetsterHill'sRoyal CaninBoehringer IngelheimWellness PetPurinaSpecific products like Apoquel Chewables and single-dose NexGard are also excluded.
How fast is PetMeds' overnight shipping?
Overnight shipping costs $24.99 and delivers in 1 business day to the continental US, Alaska, and Hawaii. Orders placed after 3pm EST ship the next day, and Friday orders arrive Monday.
Do I need a prescription for all PetMeds products?
No, PetMeds sells both prescription and non-prescription items. Prescription medications require vet approval before shipment, while food, treats, and supplements ship immediately after ordering.
What payment methods does PetMeds accept?
PetMeds accepts several payment methods:MasterCardVisaAmerican ExpressDiscoverPayPalApple PayThey no longer accept checks, and NSF transactions may incur up to $25 in fees.
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Save Big on Pet Meds with 30th Anniversary Deals
PetMeds is celebrating 30 years of keeping pets healthy with massive savings that'll make your tail wag. Right now, you can snag 50% off flea and tick protection, 30% off sitewide, and 60% off your first AutoShip order. Their prescription medications cost way less than your vet's office, plus you get free shipping on orders over $49. With their 100% satisfaction guarantee and price match promise, you're covered if anything goes wrong. It's like having a pet pharmacy that actually cares about your budget.
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